Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic

Mohan Vegi

Manager Grade I
Hyderabad,Telangana

Summary

Motivated and enthusiastic Manager proven to consistently meet productivity, business and process related objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction.

Overview

3
3
Languages
9
9
years of post-secondary education
8
8
years of professional experience

Work History

Manager I

ICICI bank limited
Hyderabad, Telangana
04.2019 - Current
  • Expanded cross-functional organizational capacity by collaborating across teams on priorities, functions and common goals.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Evaluated report data to proactively adjust and enhance operations.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.

Deputy Manager II

ICICI Bank Limited
Hyderabad, Telangana
04.2016 - 03.2019
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Actively listened to branch employees, handled concerns quickly and escalated major issues to technology/business teams.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Deputy Manager I

ICICI Bank limited
Hyderabad, Telangana
04.2013 - 03.2016
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Carried out day-day-day duties accurately and efficiently.
  • Used coordination and planning skills to achieve results according to schedule.

Education

Tenth Class -

Kendriya Vidyalaya No 2
Visakhapatnam
04.2004 - 03.2005

Intermediate - Maths,Physics & Chemistry

Sri Chaitanya Junior College
Visakhapatnam
04.2005 - 03.2007

Bachelor of Technology - Electrical, Electronics And Communications Engineering

D.I.E.T
Anakapalle
04.2007 - 03.2011

MBA - Banking And Finance

Manipal University
Chokanahalli,Hyderabad,Udipi
04.2012 - 03.2014

Skills

Microsoft office

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Accomplishments

  • Handled high volume of calls and queries regarding branch handover process during demonetization for which my team was rewarded.
  • Handled utility bill payments settlements,refunds & disputes during first lockdown with 50% manpower completing the activities effectively with in time.

Software

Finacle

Microsoft Excel & Word

Finacle customer relationship management

DP_Secure

Timeline

Manager I

ICICI bank limited
04.2019 - Current

Deputy Manager II

ICICI Bank Limited
04.2016 - 03.2019

Deputy Manager I

ICICI Bank limited
04.2013 - 03.2016

MBA - Banking And Finance

Manipal University
04.2012 - 03.2014

Bachelor of Technology - Electrical, Electronics And Communications Engineering

D.I.E.T
04.2007 - 03.2011

Intermediate - Maths,Physics & Chemistry

Sri Chaitanya Junior College
04.2005 - 03.2007

Tenth Class -

Kendriya Vidyalaya No 2
04.2004 - 03.2005

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Mohan VegiManager Grade I