Summary
Overview
Work History
Education
Skills
Additional Information
Otherprofessionalqualification
Personal Information
Languages
Timeline
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Mohana parvathy D

Team Lead Quality
No 5/328 , 4th STREET, SIDDARTHA NAGAR, NANMANGALAM, KOVILAMBAKKAM,CHENNAI

Summary

Highly motivated professional with a strong background in revenue cycle management and medical billing, seeking a managerial position in the US healthcare industry. Committed to delivering exceptional results and optimizing revenue streams while streamlining operational processes. Skilled in fostering strong relationships with clients and internal team members, dedicated to providing outstanding customer service and ensuring seamless collaboration within the organization. Proven track record of success, ready to contribute expertise and drive to achieve organizational goals in a managerial role.

Overview

10
10
years of professional experience

Work History

Team Lead

QWAY TECHNOLOGIES
4 2017 - Current


  • Trained new team members by relaying information on company procedures and safety requirements.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Problem finding, Identifying major error scenario, creating breakthrough program to improve process Accuracy.
  • Presenting Weekly and Monthly report along with CQIP.
  • Collaborate with AM to boost COM / SOP updates for new clients.

SR AR CALLER

TECHNOSOFT GLOBAL SERVICE LTD
04.2016 - 04.2017
  • Analyzed complex claim issues and collaborated with cross-functional teams to resolve disputes efficiently.
  • Developed strong relationships with insurance providers, resulting in faster claims resolution and increased payment rates.
  • Streamlined the AR calling process by creating a prioritized list of high-value accounts to focus on for maximum revenue impact.
  • Reduced aged receivables significantly by proactively identifying trends and addressing potential barriers to payment collections.

AR CALLER (UMB PROJECT)

E4E HEALTHCARE BUSINESS SERVICE PRIVATE LTD
09.2014 - 04.2016
  • Maintained strict adherence to HIPAA regulations, ensuring patient privacy and data security during all communication efforts.
  • Facilitated interdepartmental communication, working closely with billing and coding teams for seamless claim processing.
  • Responsible for contacting insurance companies to follow up on outstanding medical claims
  • Identifying and resolving issues with unpaid or denied claims.
  • Streamlined documentation processes, enabling faster submission of accurate insurance claims.
  • Improved client satisfaction by promptly addressing and resolving insurance billing discrepancies.

Education

B.com(CS) -

Meenakshi College For Women
Chennai
04.2011

Skills

    Operations Management

    Performance monitoring

    Coaching and Mentoring

    Quality Control

    Performance Improvement

Additional Information

Declaration: I hereby declare that the above given particular’s are to the best of my knowledge and belief. DATE: (Mohanaparvathy) PLACE: Chennai

Otherprofessionalqualification

I have undergone an Institutional Training in TALROS AUTOMOTIVE COMPONENT LIMITED for 6 Weeks. POST GRADUATE DIPLOMA IN SOFTWARE TECHNOLOGY

Personal Information

  • Date of Birth: 05/11/1988
  • Gender: Female
  • Marital Status: Married

Languages

English & Tamil

Timeline

SR AR CALLER

TECHNOSOFT GLOBAL SERVICE LTD
04.2016 - 04.2017

AR CALLER (UMB PROJECT)

E4E HEALTHCARE BUSINESS SERVICE PRIVATE LTD
09.2014 - 04.2016

Team Lead

QWAY TECHNOLOGIES
4 2017 - Current

B.com(CS) -

Meenakshi College For Women

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Mohana parvathy D Team Lead Quality