Mohana Priya
Chennai
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Senior Client Partner
Access Healthcare Service Pvt Ltd
12.2020 - Current
- Processed electronic payments from insurance companies, patients and other sources.
- Analyzed billing reports for errors or discrepancies in payment postings.
- Performed monthly reconciliations of cash receipts against bank statements.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Monitored account balances and made adjustments when necessary.
- Reviewed patient records to ensure accuracy of charge entry information.
- Resolved issues with rejected claims in timely manner.
- Entered data regarding patient demographics, diagnoses, treatments, procedures, and charges accurately into billing systems.
- Performed quality assurance checks on all charge entries before submission to payers.
- Worked with team members and leadership to identify and develop process improvements
Client Specialist
Access Healthcare Services Pvt Ltd
11.2016 - 10.2019
- Processed client orders accurately and efficiently.
- Mentored junior team members and managed employee relationships.
- Entered data regarding patient demographics, diagnoses, treatments, procedures, and charges accurately into billing systems.
- Assisted with preparation of monthly reports related to charge entry activities.
- Answered questions from internal staff members regarding charge entry policies and procedures.
- Provided support to other teams within the billing department when needed.
Senior Process Associate
AGS Health PVT.Ltd
05.2013 - 11.2016
- Processing Non voice for a US client in MDIV and ensure all processed within given deadline time.
- Handling the workflow within Turnaround Time (TAT).
- Handling critical and high priority internal & customer escalations with efficiency.
- Quality checking of the process done by the other Process associates
- Taken an Individual responsibility to allocate work for the other process associates.
- Supporting then team Members at the time of Crises in the work.
- Completed training program as process coach (OJT Excellence Program) in Ags Health Pvt Ltd.
Education
Bachelor of Science - Mathematics
Dr Mgr Janaki College
Chennai, India04.2013
Skills
- Competitor Analysis
- Leadership
- Active listening
- Adaptability
- Teamwork
- Communication
Timeline
Senior Client Partner
Access Healthcare Service Pvt Ltd
12.2020 - Current
Client Specialist
Access Healthcare Services Pvt Ltd
11.2016 - 10.2019
Senior Process Associate
AGS Health PVT.Ltd
05.2013 - 11.2016
Bachelor of Science - Mathematics
Dr Mgr Janaki College
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