MOHANA SUNDARI B
Senior HR/ Admin Executive
BENGALURU
Summary
Dynamic HR/ Admin professional with 20+ years of experience, working at Software Technology Parks of India, Govt of India, excelling in payroll administration and recruitment coordination. Proven track record in training development and event organization, ensuring compliance with regulatory standards. Adept at process improvement and effective communication, fostering a collaborative workplace culture.
Overview
21
21
years of professional experience
1
1
Certification
4
4
Languages
Work History
Assistant A-IV
Software Technology Parks of India, Ministry of Electronics and Information Technology, Government of India
09.2006 - Current
- Preparing payroll and Annual increment statements. Processing Transfer/Promotion requests and settlements. Monitoring and Maintenance of Attendance and Leave records.
- Co-ordinating for recruitment processes, including posting job ads, screening applications and interviews.
- Manage employee onboarding program for new hires ensuring completion of all required documents.
- Managing confidential employee information with discretion and integrity and in compliance with Government regulations.
- Identifying training requirements, planning and arranging various in-house and open-house trainings including induction of new hires.
- Liaising with other departments to formulate training requirements, data capture and manage metrics and reporting.
- Organized company-wide events, including team buildings and annual parties.
- Developed and maintained training materials and Operational procedure in line with Integrated Management System (ISO 9001:2015, ISO 27001:2013, ISO 20000-1:2018).
- Additionally handling activates related to procurement of goods and services based on requirements received from various user groups.
- Developed comprehensive reports and analyses, facilitating informed decision-making and strategic planning initiatives.
- Coordinated cross-functional meetings to align project goals, improving communication and ensuring timely completion of objectives.
- Mentored junior team members, fostering skill development and promoting a culture of continuous learning within the department.
- Assisted in the development of training materials, enhancing onboarding processes and ensuring compliance with organizational standards.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
Citiphone Officer (Cards & Assets Division)
Eserve International Ltd
08.2004 - 08.2006
- Providing Customer support by handling queries and escalations through inbound calls and co-coordinating for an end-to-end solution.
- Contributing towards enhancing the revenue by generating leads towards personal, auto, home, insurance and various cross-sell products of the bank.
Education
MBA - Human Resource
Madras University
06.2016
Bachelor of Science - Electronics
Bangalore University
07.2002
Skills
Payroll administration
Certification
Certified Human Resource Management Professional - Advanced certification from Pearson VUE
References
Available upon request
Awards
Employee in “PURSUIT OF EXCELLENCE”-2006
Timeline
Assistant A-IV
Software Technology Parks of India, Ministry of Electronics and Information Technology, Government of India
09.2006 - Current
Citiphone Officer (Cards & Assets Division)
Eserve International Ltd
08.2004 - 08.2006
Bachelor of Science - Electronics
Bangalore University
MBA - Human Resource
Madras University