Mohanasundaram Subramaniam

• Project Coordination | Project Allocation and Execution | Technical Support | Create and Maintain Dashboards
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Coordinating 8 live Projects with more than 10,000 Sessions to improve the processes and workflow.
• Responding to the issues reported by users predominantly through voice, emails, and chat Support.
• Troubleshoot and diagnose software and hardware issues, including operating systems, applications, and networking.
• Assisting users with installation, configuration, and maintenance of software and hardware. Experienced with online ticketing systems (JIRA, Zen desk).
• Creating Dashboards, pivot tables, Spreadsheets and maintaining records of all assigned tasks, and ensuring timely compliance of all delegated tasks.
• Providing technical support on applications such as Google Workspace, Slack, and Zoom.
• Collaborating with Project managers to define the status reports, work, timing, objectives, key metrics, and business requirements and sending reports to managers on a daily basis. 2021)
• Handling new Project planning, execution, and deliverables in a timely manner.
• Track, manage, report and communicate status on a daily basis to provide visibility on overall project health and status.
• Assist in various ad-hoc tasks to keep the programs running smoothly. Coordinate internally with cross functional teams to ensure timely delivery of learning programs.
• Coordinating with the tech team and make sure smooth flow of process. Project quality assurance and deliverable on time.
• Experience using JIRA Boards and identifying new reports, methods, and strategies to interrogate and improve quality.
• Self-motivated, with a strong sense of personal responsibility.

DNA, RNA extraction and analyze using RT- PCR Techniques.

Responsible for a large flow of incoming samples, and performing PCR testing and record results.

Experienced in establishing and troubleshooting RT-PCR

Training and competency in laboratory infection prevention and control