Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mohandas Shettigar

Bangalore

Summary

A passionate Techno-functional people leader with 16 plus years of software experience in Architecture & Design, Program Management and System Design;

  • Currently managing a team of 70+ people comprising of BA's, Solution Architects, Designers and Delivery Managers.
  • Driving 4 transformation projects in the corporate units wing to increase the net promoter score by 25 basis points.
  • Driving new integration strategy to adopt microservices and Ab Initio.
  • Driving adoption of Universal Application Framework to host internal apps [AWS] and decommission apps.
  • Skilled Design Thinker using the Human Centered Design approach. Managing Data Analytics and Software as a Service squads to transform the ways of working.
  • Worked for a start up for 5 months to develop their new Student Accommodation, Student Management module and Recruitment Module as Product Manager to create and drive requirements in agile model. Was in-charge of Engineering and Design teams for delivering the Customer Communication Framework Transformation project for 3 years.
  • Adept in creating Technical Designs, Data Models and Architecture based on the Microservices.
  • Good exposure to understanding and application of E-TOM frameworx, ITIL best practices, and UML 2.0 modeling standards.
  • Excellent Management, Analytical and Communication skills augmented with Techno- Functional Solution driving capability.
  • Pursuing python programming course.

Overview

16
16
years of professional experience
2
2
Certification

Work History

Head of Transformation - Architecture & Solutions

British Telecom
Bangalore
03.2022 - Current
  • Heading 4 transformation projects across 3 verticals in corporate units of BT. MTP Budget Managed - [6 Million Pounds].
  • Established innovation COE unit to encourage rapid prototyping of new apps on design thinking principles. [3 Self Service Apps under development.]
  • Carving out new data transformation strategy for whole unit.
  • Committed to rationalizing 4K+ integrations to 25% by bringing in new technology and architectural guidelines.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Increased efficiency by 12% by establishing goals, overseeing performance and mentoring staff.
  • Strategically managed resources, milestones and budgets, saving 370K pounds over 4 quarters in operational expenses.
  • Created and implemented aggressive recruitment plan to bring in relevant skills and optimize organization. Increased head count of captive center from 3 to 27 in 6 months.

Solution Architecture and Design Manager

British Telecom
Bangalore
08.2017 - 02.2022
  • Spear Headed the API design via Open API framework using API gateway and Microservices architecture for omni channel user experience.
  • Laying down blue print for Whatsapp/Web Messenger, Chatbot and Dialog flow integration with core sales and ticketing applications.
  • Built framework [Architecture and Design] for zero touch Incident Management using SMS and Social Media channels.
  • Built framework for Proactive Problem Management using Nokia, Data Analytics and Reporting and Kafka streams.
  • Created a design pattern repository aggregating implementation patterns across the unit.

Business Analyst

Etisalat via Omnix Consulting
Dubai
01.2017 - 07.2017
  • Business Analyst leading the PLCs area for Business and Consumer Space.
  • E2E Designer for Carrier and Wholesale Domain for the transformation program.
  • Created a completely digital solution for ordering and ticketing in 6 months.

Lead Business Analyst

Scientific Games
Bangalore
08.2016 - 11.2016
  • Product Management for the Self Service Betting Terminal.
  • Business case creation and analysis for the new lottery product.
  • BI Analysis and Data Dictionary creation for the lottery division.

E2E Solution designer

Tata Consultancy Services
Bangalore
05.2012 - 03.2016
  • Worked on Service Fulfillment (order to cash) and Assurance (trouble to resolve) areas of Telecom domain and have good understanding of Telecom to create robust solutions for Broadband and Mobile services.
  • Re-designed Customer Communication Framework to rationalize template count from 412 to 37 by adopting data driven principles based on freemarker.
  • Implemented new discounting framework for order to cash.

Technology Analyst

Infosys
07.2006 - 04.2012
  • Led pre-sales team and bagged 4 projects.
  • Solution Design for in-life stream for consumer division of BT.
  • Test Management, Test Planning and Test Execution for BT Global Services.

Education

Bachelor of Engineering - Mechanical Engineering

MS Ramaiah Institute of Technology
Bangalore
05.2006

Skills

  • Leadership
  • Solution Architecture
  • Solution Design
  • Program Management
  • Architecture Strategy
  • Microservices
  • AWS Concepts
  • Vendor Management
  • Cost Transformation
  • Human Centered Design
  • Business Analysis
  • Pre-Sales

Certification

  • ITIL Foundation 3.0
  • SAFe AGILIST 5.0

Languages

Kannada
Native language
Hindi
Proficient
C2
English
Proficient
C2

Timeline

Head of Transformation - Architecture & Solutions

British Telecom
03.2022 - Current

Solution Architecture and Design Manager

British Telecom
08.2017 - 02.2022

Business Analyst

Etisalat via Omnix Consulting
01.2017 - 07.2017

Lead Business Analyst

Scientific Games
08.2016 - 11.2016

E2E Solution designer

Tata Consultancy Services
05.2012 - 03.2016

Technology Analyst

Infosys
07.2006 - 04.2012

Bachelor of Engineering - Mechanical Engineering

MS Ramaiah Institute of Technology
Mohandas Shettigar