Mohankumar A
Summary
Experienced and reliable Quality Assurance professional with over 5+ years of experience in software testing, application monitoring, and support. Proficient in providing actionable suggestions to enhance productivity and streamline operations. Skilled in managing complex systems, troubleshooting issues, and ensuring seamless software deployment and performance.
Overview
5
5
years of professional experience
Work History
QA Engineer
NMSworks Software
Chennai
11.2019 - Current
- Company Overview: https://www.nmsworks.co.in/
- Managed, tested, and analyzed BSS Passive Inventory Web Client Modules and customer deliverables.
- Deployed builds and patches in a Java backend environment for Local, Pre-PROD, and PROD on Linux.
- Identified and raised bugs, tasks, feature enhancements, and support points as per requirements.
- Configuration of XML files and user rights/permission management.
- Managed and tested OSS Passive Inventory Web Client Modules and customer deliverables.
- Coordinated between developers, project managers, and operations/implementation teams for smooth issue resolution.
- Handled network connectivity issues and provided technical support.
- Provided monitoring and support for system performance and stability.
- Raised tickets and performed root cause analysis for recurring issues.
- Worked with cross-functional teams to improve system efficiency and reduce downtime.
- Provided support for application monitoring and customer support.
- Configured databases and performed data migration tasks to support application requirements.
Education
Bachelors of Computer Application -
Thiruvalluvar University
Diploma of Education - Electronics and Communications Engineering
Central Polytechnic College
TharamaniSkills
- Bug Tracking
- Project Management
- Regression Testing
- Integration Testing
- Customer complaint handling
- Sanity Testing
- Data Validation
- Functional Testing
- Shell Scripts
- MySQL
- Linux
- API Testing (Postman)
- Jenkins
- Oracle
- MariaDB
- Build Deployment
- Logs Analysis
- Troubleshooting
- Application Monitoring
- Application support
- System monitoring
- Customer support
- Server maintenance
- Software patches
Languages
Tamil
First Language
English
Advanced (C1)
C1
Timeline
QA Engineer
NMSworks Software
11.2019 - Current
Bachelors of Computer Application -
Thiruvalluvar University
Diploma of Education - Electronics and Communications Engineering
Central Polytechnic College
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