MOHANKUMAR RANAGASAMY
Coimbatore
Summary
Holding of 19 years' experience in IT Infrastructure and Data Network. Sound knowledge of LAN, WAN, Networking, Trouble-shooting of all types of Computer Hardware, Printer problems, and LAN & server issues. Software support to developing ENTERPRISE RESOURCE PLANNING (ERP), implementation, maintenance & Coordinate with end user for their new requirement development. Skilled in building excellent relationship with Users and team members. Ability to motivate team members to achieve timely project completion.
Overview
24
24
years of professional experience
2
2
Languages
Work History
IT & Admin - Project Coordinator
Mubarak M Al Suwaiket Trading & Contracting Corp
01.2024 - Current
- Diagnose and resolve hardware and software issues using advanced troubleshooting techniques
- Implement and maintain cybersecurity measures to protect organizational data and systems
- Collaborate with cross-functional teams to support IT infrastructure projects and initiatives
- Provide technical support and training to end-users on emerging technologies and tools
- Monitor and optimize network performance using real-time analytics and reporting tools
- Stay updated with industry trends and integrate new technologies into existing systems
- Develop and document IT procedures and protocols for consistent service delivery
- Coordinate remote support sessions to resolve issues for geographically dispersed teams
- Monitoring the daily progress of projects
- Providing detailed updates to project managers or other stakeholders
- Ensuring team members have the supplies and resources need to complete their assigned tasks on time and within their budget limits
- Organising reports, invoices, contracts, and other financial files for easy access
- Planning meetings and organising project logistics
- Performing billing and bookkeeping tasks
- Ordering necessary office supplies
ADWAITH LAKSHMI INDUSTRIES LTD
02.2011 - 12.2023
- Company Overview: (A cluster unit of Lakshmi Machine Works Limited - LMW, Coimbatore)
- Survey New IT Infrastructure projects and arrive exact Bill of Materials
- Installation & Maintenance of LAN and WAN
- Settings of the networking devices (Router, Switches) co-coordinating with the service vendor's during implementation
- Troubleshooting network related issues directly and remotely
- Plan, Design, Install & troubleshoot Indoor (Wi-Fi), Outdoor Wireless Links and CCTV surveillance
- Quickly solved users' issues daily with 95% success
- (A cluster unit of Lakshmi Machine Works Limited - LMW, Coimbatore)
- Products Handled on Experience: Routers, Switches, Firewall, Server, Operating System, Wireless Devices, CCTV Surveillance, Biometric Devices
System Administrator
NEBULA COMPUTERS PRIVATE LTD
07.2008 - 01.2011
- Company Overview: (Wipro's Business Partner)
- Installed Windows based Servers for networks performed multiple roles like System Administrator, Support and Network Trouble Shooting
- Performed daily system checks and performed troubleshooting in all listed areas
- Configuration, Installation of Microsoft OS
- Experienced in installation, disaster recovery of Windows based server operating system that includes Windows 2000, Windows 2003 and Windows XP on Intel platform
- Experienced in data recovery even in Corrupted/ Bad Sector Hard disk
- Monitoring, Troubleshooting, Management and Maintenance of File and printer
- Maintaining & Updating AMC details
- Generating new customers in AMC & Target accomplish in sales Team
- Handling Software & Hardware problem in Desktop, Laptops
- Customer Support through Phone call, mail, etc
- (Wipro's Business Partner)
Asst. EDP in-charge
ANUGRAHA VALVE CASTINGS LTD
02.2007 - 06.2008
- Solving user complaints and solving hardware issues
- Upgrading of Hardware and Software as and when required
- Solving Network issues and Hardware issues
- Any type of computer Peripherals Driver Installation
- Database backup from user's applications
- Configured & installed new PCs for users
- Required troubleshooting hardware & software problems and resolving printing & networking connectivity issues
- Consult with Management on future technology issues involving connectivity for LANs, WANs, and Internet applications
System Administrator
MY NETWORK SYSTEM
08.2005 - 01.2007
- Attended troubles in our client places
- Installation, Configuration, Administration & Support of Windows 98, Windows 2000, Windows 2003 and Windows XP, Linux Operating Systems
- LAN & WAN feasibility study, design, implementation and maintenance for clients
- Installation of Firewall (Checkpoint), Antivirus (Trend Micro server and client, Symantec server and client)
- Having wide knowledge in LAN, WAN connectivity & Operating Systems
- Configured the backup server in the disaster location through Optical fiber
- Monitoring of Mail relay and Mail cum web server
- Provide information on product specifications, compatibility, and application to clients
Junior Service Engineer
MY NETWORK SYSTEM
06.2001 - 05.2002
- Troubleshooting of PC Hardware and Software problems
- Provided Remote and On-site support for all Users
- Installation, configuration, administration, troubleshooting of Windows 2008
- Troubleshooting Network issues & Assembling Desktops
- Providing Technical support to the customers
- Troubleshooting of various PC Network-related problems
- Installation and configuration of network print devices
Education
MSc. - undefined
Information Science & Management
Bachelor of Business Management - undefined
BBM
Skills
Surveying IT Infrastructure projects
Bill of Materials
Installation of LAN
Installation of WAN
Maintenance of LAN
Maintenance of WAN
Networking device settings
Troubleshooting network issues
Planning Indoor Wi-Fi
Designing Indoor Wi-Fi
Installing Indoor Wi-Fi
Troubleshooting Indoor Wi-Fi
Planning Outdoor Wireless Links
Designing Outdoor Wireless Links
Installing Outdoor Wireless Links
Troubleshooting Outdoor Wireless Links
CCTV surveillance
User issue resolution
Router configuration
Switch configuration
Firewall management
Server management
Operating System management
Wireless device management
CCTV management
Biometric device management
Personal Information
- Date of Birth: 05/16/80
- Marital Status: Married
Timeline
IT & Admin - Project Coordinator
Mubarak M Al Suwaiket Trading & Contracting Corp
01.2024 - Current
ADWAITH LAKSHMI INDUSTRIES LTD
02.2011 - 12.2023
System Administrator
NEBULA COMPUTERS PRIVATE LTD
07.2008 - 01.2011
Asst. EDP in-charge
ANUGRAHA VALVE CASTINGS LTD
02.2007 - 06.2008
System Administrator
MY NETWORK SYSTEM
08.2005 - 01.2007
Junior Service Engineer
MY NETWORK SYSTEM
06.2001 - 05.2002
MSc. - undefined
Information Science & Management
Bachelor of Business Management - undefined
BBM