

Reliable and hardworking professional with experience in developing and supporting business applications. Skilled in understanding customer needs, improving business processes, resolving issues, and delivering quality solutions on time. A strong team player with excellent problem-solving and communication skills.
* Performed database refresh activities across on-premises and Microsoft Azure environments using LiteSpeed Backup.
* Optimized and Monitored database performance using Dynatrace and Datadog.
* Automated manual processes and created SQL agent export jobs using PowerShell scripts to improve operational efficiency.
* Designed, developed, and deployed SSRS reports to support business and customer reporting needs.
* Assisted in ETL development and data migration activities.
* Supported Azure DevOps for source control, build, release, and deployment processes.
* Worked with Salesforce to support data integration and business operations.
* Provided production support, troubleshooting, and root cause analysis for critical incidents.
* Developed and maintained Motor Fuel Tax filing solutions for multiple U.S. states.
* Supported monthly state tax filing processes and ensured timely submissions.
* Analyzed business requirements and developed solutions to meet state tax regulations.
* Developed EDI solutions using ANSI ASC X12 standards for electronic data exchange.
* Generated export files in CSV, Text, Excel, Flat File, and XML formats.
* Designed and maintained Crystal Reports for state tax filing and business reporting.
* Validated tax data to ensure accuracy and compliance with state requirements.
* Gathered business requirements and delivered reporting solutions based on customer needs.
* Provided production support, performed root cause analysis, and resolved application issues.
* Collaborated with cross-functional teams to deliver tax filing and reporting solutions successfully.