Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
Mohan Kumar Sharma

Mohan Kumar Sharma

Village & Post: Tujarpur, PS: Khaira, District: Chhapra (Saran), Bihar,India

Summary

Experienced Furniture Carpenter and Installer with over a decade of expertise in custom furniture construction, installation, and repair, skilled in interpreting blueprints and delivering high-quality finishes. Proven customer service experience from Delhi Metro, with strong communication, ticketing operations, and crowd management skills. Combines technical craftsmanship with a client-focused approach to deliver reliable and efficient service across roles.

Overview

14
14
years of professional experience

Work history

Furniture carpenter & installer

Ashoka Furniture House
, India
03.2014 - Current
  • Measured, cut, and assembled wooden parts to build custom furniture pieces.
  • Installed furniture at client sites, ensuring alignment and structural integrity.
  • Interpreted technical drawings and blueprints for accurate fabrication.
  • Operated woodworking tools and machinery safely and efficiently.
  • Repaired and refinished existing furniture as per customer requirements.
  • Selected appropriate materials and hardware based on project specifications.
  • Ensured high-quality finishes through sanding, staining, and polishing.
  • Maintained a clean, organized workspace and followed safety protocols.
  • Coordinated with clients to meet design expectations and deadlines.

Ticket operator & customer service

Delhi Metro
, India
11.2010 - 01.2012
  • Issued and recharged travel cards and tickets using automated systems.
  • Assisted passengers with inquiries related to fares, routes, and schedules.
  • Provided courteous and efficient customer service at ticket counters and kiosks.
  • Resolved passenger complaints and escalated issues when necessary.
  • Ensured smooth operation of ticketing machines and reported technical faults.
  • Maintained accurate cash handling and daily transaction records.
  • Educated commuters on Metro rules, safety protocols, and policies.
  • Supported crowd management during peak hours and special events.
  • Collaborated with security and station staff for smooth passenger flow.

Education

Bachelor of Science -

Jai Prakash University, Chapra
India

Intermediate -

Bihar Intermediate Education Council Patna
India

GCSE -

Bihar School Examination Board
India

Skills

  • Safety procedures compliance
  • Precision measurement tools use
  • Patience mastery
  • Project-Planning efficiency
  • Cutting accurately
  • Design sensibility
  • Carpentry mathematics
  • Accuracy proficiency
  • Decision-Making competence
  • Safety conscious attitude
  • Product knowledge expertise
  • Material ordering procedures
  • Adaptable to design changes
  • Consultative approach
  • Wood identification
  • Strategic sales techniques
  • Ticketing software usage
  • Travel industry knowledge
  • Team Leadership

Languages

English
Fluent
Hindi
Native

Affiliations

  • Traveling, Listening Music, Playing Cricket.

Timeline

Furniture carpenter & installer

Ashoka Furniture House
03.2014 - Current

Ticket operator & customer service

Delhi Metro
11.2010 - 01.2012

Bachelor of Science -

Jai Prakash University, Chapra

Intermediate -

Bihar Intermediate Education Council Patna

GCSE -

Bihar School Examination Board

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Mohan Kumar Sharma