Mohan Raj K

• Selected correct products based on customer needs, product specifications and applicable regulations.
• Consulted with businesses to supply accurate product and service information.
• Presented professional image consistent with company's brand values.

• Handled processing and posting of transactions originating from diverse geographical locations
• Managed the processing of Upfront Brokerage and Trailer fee commissions for approximately 12,000 distributors nationwide
• Handled upfront calculations, broker account postings, recomputation, and brokerage payout processes
• Facilitated coordination between AMC (Asset Management Company) and distributors
• Provided monthly reports to Operations and Client Service teams at AMC
• Making sure that team is adhering to mutual funds standards as per the guidance of regulators (Federal system & SEBI, AMFI)
• Training & team-building to manage various facts of team operations, including administration and customer service
• Ensure the quality audits are reviewed and discussed with RCSA method (Root cause solution analysis)
• Honored by CAMS for the contribution towards project called PARIVARTHANAM

Loan servicing for Barclays UK & US region

• Robust understanding of processes related to new loan drawdown, repricing, and fee/interest.
• Managed more than 200 deals as a loan administrator, including bilateral, syndicated, and agency deals.
• Executing loan requests within the designated cut-off time to meet operational deadlines and ensure timely processing
• Engaging with borrowers/investors and middle office to ensure the smooth operation of Business as Usual (BAU).
• Initiating wire transfers for amounts to agent banks such as BANK OF AMERICA, JPM CHASE, Standard Chartered, HSBC, etc.
• Verifying and reconciling the fund flow in all our processing with the applications.
• Supervising day-to-day Business as Usual (BAU) operations, which encompass approvals, offering support to team members, and addressing inquiries to ensure smooth workflow and efficiency.
• Received client appreciation for innovative ideas without compromising quality

Loan servicing support team for Barclays US

• Fee invoicing, sending chasers, processing and cash break management are the core function of my team.
• Oversaw reconciliation of cash breaks and data integrity issues, while also managing the accounting process for upfront and amendment fees
• Allocating the Workflow and monitoring the activities on time completion
• Display Strong interpersonal skills in handling the day to day operations on the floor.
• Ensuring all the team members are notified on all new process updates
• Effectively playing the role of a Backup for the manager in his absence.
• Training the new entrants in the team and monitoring their progress
• Excellence Award for Commitment during Business Contingency

Deal set up and middle office support team - RBS

• Responsible for deal set up across EMEA, UK, NL & APAC regions in LIQ by reviewing draft version of credit agreements
• Verifying the terms outlined in the credit agreement between the bank and customers, encompassing tranche limits, customer credit ratings, applicable fees, and margin rates
• The activities include setting up of limits, amendments (Fee & margin amendments) and cancellation of limits on existing deals
• Monitor the Work in Progress(WIP) report on a daily basis and raise/escalate issues where required
• New deals will be set up in system within 2 hours, if all the documents were in place, so that lending operations can disburse the payment before currency cut-off.
• Monitor the group mailbox on a daily basis and perform necessary actions.
• Follow up with middle office for transactions that require clarification.
• Reviewing the control reports and closing the pending deals
• Prepared a checklist in order to make zero tolerance to errors.
• Rewarded with the award based on the performance (Star of the quarter – Consecutively)

Asset servicing and secondary loan trading for CITI Bank US

• Managed more than 100 deals as a loan administrator for the syndicated deals.
• Processing the LIBOR, PRIME and ABR loans per the notice received from the agent bank in our system.
• Conducting huddle to discuss action plan for the day, since our BAU involved (STP/manual trades of BUY/SELL) with unpredictable events
• Making sure all the trades have been completed for the day by interacting with team members on processing, Verification and release of payments
• Closely working with onshore trading team, payment verification team and agent bank
• Pre validating the SSI details are up to date for the trade, otherwise getting the relevant documents and updating the system
• This is the team where the trade flow (Buy/Sell) will take place completely; based on the ticket from the closer of our trading desk we will settle the tickets which might be Sell / Buy.
• Every tickets will get settled after validating basic criteria like signature from both the counterparties, Assignment and Assumption needs to be signed properly.
• For Sell trades we will receive the funds from the agent bank to our DDA account.
• If any discrepancy in the position we will liaise with closer (front desk) for their confirmation before processing
• Checking whether the Cost of carry, DCF (Delayed Compensation Fee), and Assignment fee has been updated in the ticket as well as in our database.
• Reconciling the fund flow in all our processing with the applications known as Cash break manager, STARS, Recon.
• Part of new migration team which is deputed from Singapore.

Manually initiated fund transfer for CITIBANK UK

• Processing the Swift and MIFT incoming/outgoing payments as MT103, 202, 104, 100, 210 for CITI customers Via Flexcube application for all the currencies by transferring funds based upon the customer request.
• Using Global bank search application, to find out the correspondent or intermediary banks for Payments.
• Perform the duties of payment messages, account balance monitoring, and funds transfer functions.
• Executing the transactions within the cut off time where each country has their own cut off
• Monitoring treasury department closely against each cut off in order to avoid claims.
• Using the applications for exception process like SFE (Securities Front End), SAM (Satellite Application for Messaging), BRIJ (Bulk Remittance Input Journal) files based on client instructions from PALM BRIJ unit.
• Received excellence award for error free processing in Citigroup global services