MOHANRAJ R

SKY SOLARS

Coimbatore

03.2023 - Current

Conducted detailed client presentations, explaining solar system working principles (On-Grid, Off-Grid, Hybrid), and current solar market trends, including solar module types, inverter technologies, and balance of materials (BOM).
Analyzed customer requirements by reviewing TNEB bills and preparing load charts to recommend optimal solar solutions tailored to individual needs.
Independently handled diverse tasks, such as conducting site surveys and managing inverter service activities.
Technical Leadership: Lead technical operations for Fronius inverter systems, ensuring efficient service delivery and installation procedures.
Traveling as required to address situational needs promptly.
Organizing marketing activities, including preparing stalls, and delivering promotional materials to clients.
Delivered exceptional customer service by adapting to various scenarios, and ensuring smooth project execution without depending on other departments.
Social Media Marketing: Drive brand visibility and engagement through strategic social media marketing initiatives, leveraging platforms effectively to promote company services, and foster community engagement.
Customer Relationship Management: Foster positive client relationships through effective communication, timely support, and proactive problem-solving, ensuring high levels of customer satisfaction.

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