Mohanraj Ramachandran

Accommodating Quality Executive with 13 years of experience delivering solid customer care while enhancing relations. Strong interpersonal skills with talents for relating and empathizing with individuals of varying personalities and walks of life. Proficient in numerous computer applications, Microsoft,ERP,Auto cad . Highly motivated and driven to achieve set goals and targets.

Experienced with managing customer interactions and resolving inquiries. Utilizes effective communication and problem-solving skills to ensure customer satisfaction. Track record of maintaining positive customer relationships and adapting to dynamic environments.

• Metal cutting application
• Engineering course
• First aid class
• Productivity improvement
• MSA and R&R
• Quality cost control
• 8D closing on quality issue
• 7 QC tools
• Behavior Management
• Internal Auditor VDA 6.3
• Internal Auditor IATF
• SPC
• Lean management
• AIAG FMEA

• Supervised Shop floor control & Process control, meeting MOP's
• Carried out regular Process & Product audits, Solving gaps in system
• Internal Auditor IATF & VDA 6.3
• Handling Customer complaints & taking corrective actions (50+ Customers)
• Have knowledge about Quality Assurance on ERW & CDW tubes, Sheet metal forming, press parts with section profile, welding (Spot & Co2), CNC machining components, Sealer parts and Painted & Plating parts and their checking frequency
• Facilitated in Decision making by Automobile components CSR, F&F requirements in Car & Bike assemblies
• Carried out Internal audit & T2 vendor Audits and Improve the In-house & Vendor end Process and Product Quality
• As per IS stands and Customer Specific Requirements ensuring the RM and Process output validating in 3rd party as per plan.
• Supervised Vendor managements – Rating the supplier
• Solution finding in Quality concerns and actions taking against issues & submitting the CMR in 8D, Flash report, 6 cube reports
• Facilitated for New Product Development – PPAP & ISIR documentation
• As per IATF & AIAG requirement Quality documents controlled
• Final inspector skill evaluation and improved their skills by OJT
• Carried out various audits (Weld, Appearance, Process and Product) and sustaining Process parameter controls and solving the deviations.
• Scheduling and monitoring on Production outputs on Shift/ Day / Week / Month and meeting requirements with different type of Components
• Quality instruments checking (Vernier, Micrometer, Height gauge, Dial gauges, Contour, Hardness tester, Profile projector, Air gauge and air leak tester, Car trim line measurements, Flush gauges, ECT, UT, Baroscopic inspection, etc)
• Controlling cost on Repair, Rework, Rejection, etc

• Wheels India Pvt Ltd, Padi (Jun 2013 to Dec 2013) Orchestrated as Trainee in Plant Engineering Department (Maintenance) Learnt knowledge in PM activities and Breakdown activities of Gensets, Air compressor, Pump lines, Water chiller, etc. Learnt knowledge in Fuel Yard (Diesel, Petrol, Furnace oil) unloading, pumping,and maintaining activities.
• Ashok Leyland, Ennore (Jan 2012 - Jun 2012) Orchestrated as Trainee in Engine assembly shop & Chassis assembly shop, Learnt about Engine assembly and Vehicle assembly. Learnt about 5S, EEI, Safety Kaizens & SGA in assembly line.

IATF internal auditor