Mohasina Shaik

• Directed development of sales operations strategies, enhancing efficiency and alignment.
• Managed cross-functional teams, fostering collaboration across departments.
• Oversaw budget planning for sales operations to ensure efficient resource allocation.
• Facilitated regular meetings to assess progress and resolve operational challenges.
• Collaborated with IT department to implement system upgrades supporting operational improvements.
• Coordinated successful implementation of sales initiatives with cross-functional teams.
• Built project plans, coordinated resources, and monitored performance against expectations.
• Reviewed contracts periodically to ensure compliance with current regulations.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Established sales objectives by projecting expected sales volume and profits for new and existing products and services.

Hired and trained sales personnel, supporting achievement of targets.

Managed inside sales team performance through effective scheduling practices.

Generated new business and increased revenue across company accounts.

Initiated customer acquisition through solution selling and strategic account management.

Built relationships with customers and industry professionals to drive long-term growth.

Collaborated with marketing teams to enhance strategic initiatives.

Leveraged networking opportunities to cultivate partnerships with vendors.

• Own all plans and strategies for developing business and achieving the company's sales goals.
• Assists in the development of the sales plan. Prepares forecasts and reporting for the CEO, CTO, and upper management, for use in organizational planning, financial forecasting, budget setting and strategic planning.
• Land and expand: build process and funnel for manual top-down reach out, on boarding, activation, and expansion.
• Evangelize the Services and personally help close largest deal.
• Work collaboratively across teams - including Project Managers and Marketing.
• Establish the inbound and Outbound lead requirements needed to meet sales objectives.
• Provide full visibility into the sales pipeline at every stage of development.
• Communicated progress of monthly and quarterly initiatives to internal and external sales teams.

• Oversee the day-to-day operations Ability to research prospective leads to identify potential for commercial engagement Directly report to directors of the company.
• New Customer Acquisition.
• Conversion of leads received through various marketing channels Preparing short-term and long-term sales plan towards reaching the assigned goals.
• Consistently achieve revenue targets in line with team/organizational objectives.
• Proactively identifying cross-selling/up-selling opportunities with the existing customers.
• Identifying references through the existing customer base to increase the sales pipeline.
• Operations and Reporting Managing pre-sales to post-sales support activities for the assigned products and ensuring the highest customer satisfaction.
• Worked on Public sector leads for both IT and Non IT and Worked on Various RFP'S and Built good networking in multiple departments.
• Associated with multiple partners to work on public projects.attended Tender biding for various public projects.
• Achieved Successfully converting leads into commercial both in public and private Sectors.
• Worked both public and private sector projects SOLD an application tools SIEBEL CRM,SAP.
• Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.

• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Implemented marketing strategies for stand-alone, fully integrated with company providing solutions to meet demands of IT Training industry.
• Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.
• Identified key products, services and customers and used data to devise innovative sales and marketing.

• Prospected for new business opportunities via cold calling, using lead generation lists and networking.
• Evaluated client business needs and matched customers to appropriate products and resources.
• Maintained high level of integrity by keeping sensitive client data and corporate information confidential.
• Researched and identified opportunities for account growth, account penetration and market expansion.
• Negotiated, prepared and signed contracts with clients.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Created and maintained database containing information on business proposals and contacts.
• Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.

• Directly reported to Director.
• My role would be part of the B2B sales function for International Business Groups.
• Where I would drive the new customer acquisition, customer relationship management, Operations & reporting.
• Assessed monthly targets, achieved and planned for the next month based on future market forecasting.
• Maintained excellent attendance record, consistently arriving to work on time.
• This was achieved purely by regular monitoring & daily review with individual Clients and Customers.
• Cultivated and maintained loyal corporate client.
• Direct marketing, Social media marketing deployed help desk at their establishments, arranged customer meetings etc.
• Customer Relationship Management Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction and their feedback.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure, International Business) Scope of work.
• Managed Sales & Mktg.
• Along with general administration, recruitment, & sales training.
• Coordinated and Generating B2B , leads, Updating CRM tracker, Cold calling, follow ups, Handling team Directly reported to the director.
• Increased sales for newly launched product and promoted product internationally internationally, BDE ( International Business) Scope of work Responsible for attracting new clients and developing new relationships to support future business.
• Researched, reviewed and arranged meetings with new prospect companies and maintained a detailed weekly call log/sales report for all clients.
• On expanding new business through cultivating existing clients and exploring new markets.