Mohd Adil

• Consistent building external talent pipeline for store roles
• New Store Hiring for all the roles
• Review Training plan and follow up to ensure the quality trainings are delivered for every new colleague.
• Introduction Training are managed and driven for all colleagues join in the stores.
• Performance management-Manage and monitor store colleagues performance through PIAP
• ICO- SMT Roles are driven to ensure the internal talent get fair and timely opportunities.
• Collaborated closely AHR in crafting targeted job postings that attracted top talent within various fields.

Sales & Profit-

• Responsible for driving selling through right hours planning, commerciality and ensuring the store operations are secured as per H&M standards.
• Ensuring great customer experience is secured in the store where team is engaged on shop floor.
• Health & Safety standards are maintained to provide a safe environment for colleagues and customers.

People & Team-

• Ensuring store team is always highly engaged and motivated in store to deliver great customer experience and able to drive business.
• Everyone is working development plan and regular follow up.
• Drive company culture by following the value to ensure a great environment in the store.

• Sales & Profit- Driving department selling with very high standards and securing customer experience
• People & Team- Managing department team with their performance and development to have positive working environment.Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.

• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.