Mohd Adnan
Moradabad
Summary
Dynamic Community Manager with a proven track record at Block Chain, enhancing customer satisfaction by 15% through strategic community engagement and effective campaign execution. Skilled in social media management and conflict resolution, I excel at fostering vibrant online communities and driving brand loyalty through innovative content strategies.
Overview
3
3
years of professional experience
Work History
Community Manager
Block Chain
02.2024 - Current
- Executed campaigns, managed the community, and handled all the marketing activities for the company.
- Performed regular maintenance of all social media accounts.
- Collaborated with marketing and product teams to relay user feedback, resulting in a 15% improvement in customer satisfaction scores.
Marketing Analyst
WazirX
02.2023 - 01.2024
- Developed and implemented marketing strategies to increase brand awareness, engagement and customer loyalty.
- Managed social media accounts by creating content calendars, responding to comments, messages and engaging followers through contests, giveaways.
- Monitored competitor activities, such as advertising campaigns, promotions, product launches.
- Researched current trends in the marketplace related to product categories and target demographics.
Contributor
Slice
12.2022 - 06.2023
- Create and manage Twitter threads for the account along with the content team.
- Monitored and responded to comments on published materials to foster community.
- Brainstormed with various writers and creative team members.
Marketing Intern
Coin Switch Kuber
02.2022 - 11.2022
- Collaborated with designers on creating visuals for campaigns.
- Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
- Curated content for their Blockchain based‐product andy.
Education
MBA -
RSD College of Management & Studies
Moradabad01-2025
BBA -
Hindu College
Moradabad- India01-2022
Intermediate -
Bonne Anne Public School
Moradabad- India01-2019
High School -
Bonne Anne Public School
Moradabad- India01-2016
Skills
🗣 Communication & Engagement
- Excellent written and verbal communication
- Community engagement & moderation
- Conflict resolution & crisis management
- Cross-cultural communication
- Community growth strategy
- Content calendar planning
- User feedback analysis
- Campaign planning & execution
- Social media management (eg X/Twitter, LinkedIn, Discord)
- Content creation (text, memes)
Languages
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Timeline
Community Manager
Block Chain
02.2024 - Current
Marketing Analyst
WazirX
02.2023 - 01.2024
Contributor
Slice
12.2022 - 06.2023
Marketing Intern
Coin Switch Kuber
02.2022 - 11.2022
MBA -
RSD College of Management & Studies
BBA -
Hindu College
Intermediate -
Bonne Anne Public School
High School -
Bonne Anne Public School
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