Summary
Overview
Work History
Education
Skills
Disclaimer
Languages
Timeline
Generic

Mohd Arif Khan

Ghaziabad

Summary

Seeking a challenging career in an environment that encourages creativity and continuous knowledge enhancement. To achieve professional expertise and growth and help the organization to grow.

Overview

13
13
years of professional experience

Work History

Asst Manager

INDIAMART Intrmesh Pvt. Ltd
09.2014 - Current
  • Working as part of a Servicing team involved in annual & quarterly tactical planning, scheduling & also delivery across multiple media
  • Responsible for ensuring that promotional activity is targeted, effective in attracting potential customers
  • Main activities were Customer Service, Renew the Services of Existing Clients
  • Servicing large corporate across various industries as part of the existing client servicing
  • Building and Maintaining Relationships with the Owner and key decision-makers of the larger corporate entities
  • To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company
  • Servicing Large corporate clients by cross-selling, upselling, negotiating, and closing large value deals
  • Ensuring client satisfaction at all levels and providing inputs that will help enhance return on investment for our newfound clients
  • Resolving clients concerns and queries at all level
  • Ensuring revenue generation and growth on a monthly basis
  • Areas of Expertise: Client Servicing, Customer Retention, Online Promotional Activities, Search Engine Optimization

Executive

Tangence Solution India Pvt Ltd
06.2012 - 02.2013
  • New client acquisition and managing their portfolios to maximize client satisfaction and revenue for the organization
  • Managing relationship with Clients and provide a full range of after sale services
  • Carry out market research and then evaluate the results and discuss with the senior Management
  • Coordinating and organizing sales promotion and branding activities to create brand visibility
  • Identifying prospective clients, generating business from the existing, thereby achieving business targets
  • Building & maintaining healthy business relations with clientele and ensuring maximum customer satisfaction by service & quality norm

Education

MBA -

MahaMaya Techincal University
01.2012

BCA -

Punjab Technical University
Jallandhar ,Punjab
01.2009

HSC - undefined

C.B.S.E Board
01.2006

SSC - undefined

C.B.S.E Board
01.2004

Skills

  • Good analytical ability
  • Rational problem-solving
  • Customer service skills
  • Ability to perform under pressure
  • Deliver to challenging timescales
  • Sales metrics and performance management
  • Negotiation skills

Disclaimer

I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief.

Languages

English
Hindi
Punjabi

Timeline

Asst Manager

INDIAMART Intrmesh Pvt. Ltd
09.2014 - Current

Executive

Tangence Solution India Pvt Ltd
06.2012 - 02.2013

HSC - undefined

C.B.S.E Board

SSC - undefined

C.B.S.E Board

MBA -

MahaMaya Techincal University

BCA -

Punjab Technical University

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Mohd Arif Khan