Mohd Arshad
Lucknow
Summary
Dynamic ERP Manager with extensive experience in leading successful ERP implementations and training initiatives. Known for fostering strong client relationships and collaborating with cross-functional teams to drive process improvements and operational efficiency.
Overview
10
10
years of professional experience
Work History
ERP Manager
Vardhman Electronics Pvt Ltd
New Delhi
01.2024 - Current
- Led ERP system implementation across departments at Vardhman Electronics.
- Coordinated training sessions for staff on ERP software functionalities.
- Collaborated with cross-functional teams to integrate ERP solutions effectively.
- Created customized reports to track performance metrics.
- Configured permissions based on user roles and responsibilities within the organization.
- Maintained current knowledge of industry trends and best practices in ERP management.
Implementation Manager
Wings Infonet Pvt Ltd
Lucknow
03.2021 - 01.2024
- Led project implementation efforts for healthcare IT solutions at Wings Infonet.
- Managed client communications to gather requirements and provide updates.
- Developed training materials for end-users and conducted training sessions.
- Streamlined processes to enhance project delivery efficiency and effectiveness.
- Worked closely with customers throughout the entire implementation process to ensure satisfaction with results.
- Analyzed customer feedback and identified areas for improvement in existing implementations or processes.
Showroom Manager
SR Honda
Lucknow
11.2019 - 03.2021
- Managed daily showroom operations and ensured optimal customer experience.
- Coordinated inventory management and maintained accurate stock levels.
- Developed relationships with customers to foster loyalty and repeat business.
- Conducted regular team meetings to discuss goals and performance updates.
- Conducted regular staff meetings to discuss operational updates and improvements.
- Analyzed customer feedback surveys to identify areas of improvement within the store environment.
Assistant Accountant
JP Honda Pvt Ltd
Lucknow
10.2015 - 10.2019
- Prepared financial statements and reports for monthly accounting reviews.
- Managed accounts payable and receivable transactions efficiently.
- Utilized accounting software to maintain accurate financial records.
- Supported internal audits by providing necessary documentation and reports.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
Education
B.Com -
Lucknow University
Lucknow01-2016
Skills
- ERP implementation
- Data analysis
- User training
- System integration
- Permissions configuration
- Client relationship management
- Team leadership
Timeline
ERP Manager
Vardhman Electronics Pvt Ltd
01.2024 - Current
Implementation Manager
Wings Infonet Pvt Ltd
03.2021 - 01.2024
Showroom Manager
SR Honda
11.2019 - 03.2021
Assistant Accountant
JP Honda Pvt Ltd
10.2015 - 10.2019
B.Com -
Lucknow University