Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Center Incharge (Hardware & Software Engineer)
Five years In OPPO Service Center
Orai
11.2017 - 02.2023
Collaborated closely with team members to achieve project objectives and meet deadlines.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Managed inventory and supplies to ensure materials were available when needed.
Hardware & Software Engineer
Archi Mobile & Solution Authorised Micromax Service Center
Orai
02.2013 - 10.2017
For years in Archi Mobile & Solution Authorised Micromax Service Center, Orai. As service Engineer
Education
Intermediate -
U.P. Board
Allahabad
12.2015
High School -
U.P. Board
Allahabad
12.2013
Skills
Service & Sales
Safety monitoring
Emergency respons
Data management
System maintenance
Report preparation
Software installation
Problem analysis
Inventory management
Personal Information
Father's Name: Mr. Haider Khan
Date of Birth: 12/07/93
Gender: Male
Nationality: Indian
Marital Status: Married
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Center Incharge (Hardware & Software Engineer)
Five years In OPPO Service Center
11.2017 - 02.2023
Hardware & Software Engineer
Archi Mobile & Solution Authorised Micromax Service Center
<ul><li>Installs and configures desktop & notebook computers (PCs and MAC’s) and printers for all Virco Personnel.</li><li>Configures software such as normal desktop applications to CAD software and applications to interact with equipment on the plant floor.</li><li>Provides support to the Bar Code, Wireless, PBX, Cellular & PDA phone applications and equipment.</li><li>Maintains accurate software and hardware inventory.</li><li>Maintains, repairs, and upgrades existing PC MAC hardware and software.</li><li>Assist computer end-users in solving hardware and software problems.</li><li>Operates hardware and software as required to perform data processing tasks.</li><li>Provides SAP Weekly and Daily reports.</li><li>Provides internal customer service.</li><li>Provides Help Desk support, Cellular & PDA phone support, PBX phone system support, and SAP and Windows backup support.</li><li>Performs other duties as assigned.</li></ul> at Virco Manufacturing<ul><li>Installs and configures desktop & notebook computers (PCs and MAC’s) and printers for all Virco Personnel.</li><li>Configures software such as normal desktop applications to CAD software and applications to interact with equipment on the plant floor.</li><li>Provides support to the Bar Code, Wireless, PBX, Cellular & PDA phone applications and equipment.</li><li>Maintains accurate software and hardware inventory.</li><li>Maintains, repairs, and upgrades existing PC MAC hardware and software.</li><li>Assist computer end-users in solving hardware and software problems.</li><li>Operates hardware and software as required to perform data processing tasks.</li><li>Provides SAP Weekly and Daily reports.</li><li>Provides internal customer service.</li><li>Provides Help Desk support, Cellular & PDA phone support, PBX phone system support, and SAP and Windows backup support.</li><li>Performs other duties as assigned.</li></ul> at Virco Manufacturing