Summary
Overview
Work History
Education
Skills
Certification
Timeline
Quote
Work Availability
Disclaimer
Responsibilities as Barista
Languages
Disclaimer
Responsibilities as Barista
Barista
Mohammad Azam

Mohammad Azam

Rampur

Summary

Organized Cafe Manager with many years of experience working in local cafe settings. Team-driven leader in personnel management and fair labor. Customer-driven and motivated to serve community. Motivated professional leveraging team skills to build customer-driven sales experience. Takes initiative to create menu items for specifications, always delivering service with enthusiasm. Excellent problem-solving skills to work within busy and constantly changing environment.

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Cafe Manager

Gloria Jeans
Muscat
01.2024 - 10.2024
  • Developed and implemented customer service policies and procedures for café staff.
  • Created and maintained detailed records of all inventory, sales, customers, orders.
  • Supervised day-to-day operations in the café to ensure efficiency and quality standards were met.

Branch Supervisor

Cafe Amazon
Muscat
01.2021 - 12.2023
  • Provided guidance and support to branch staff in daily operations.
  • Developed and implemented policies and procedures for the branch.
  • Supervised, coached, and evaluated staff performance.

Head Barista

Cafe Amazon
01.2019 - 12.2020
  • Prepared and served specialty coffees, teas, and other beverages in accordance with customer specifications.
  • Provided friendly and courteous service to customers.

Barista

Cafe Coffee Day
Noida
08.2017 - 11.2018
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americano.
  • Operated cash registers to process customer payments.

Education

B.A. -

M.J.P. Rohilkhand University
Bareilly

One Year Computer Diploma -

EXCEL Net
Rampur

English Speaking course -

American Institute

Skills

  • Organized
  • Friendly
  • Cleanly
  • Strong Communication
  • Team-Orientated Adaptable
  • Staff Management
  • Employee Scheduling
  • Cafe inventory
  • Customer Engagement
  • Customer experience management
  • Food Safety Compliance

Certification

  • Oman driving License

Timeline

Cafe Manager

Gloria Jeans
01.2024 - 10.2024

Branch Supervisor

Cafe Amazon
01.2021 - 12.2023

Head Barista

Cafe Amazon
01.2019 - 12.2020

Barista

Cafe Coffee Day
08.2017 - 11.2018

B.A. -

M.J.P. Rohilkhand University

One Year Computer Diploma -

EXCEL Net

English Speaking course -

American Institute

Quote

Judge a man by his questions rather than his answers.
Voltaire

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Disclaimer

I hereby declare that all the statements made in the above application are true and correct to the best of my knowledge and belief.

Responsibilities as Barista

  • Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
  • Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
  • Packaging food and beverages for sale.
  • Selling coffee and tea blends and brewing equipment, highlighting the differences between items and educating customers about brewing methods.
  • Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
  • Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
  • Updating signage and displays to attract customers.
  • Taking inventory and replenishing items in display cases, at tables, or behind the counter.
  • Working in as part of a fun, high-energy team.
  • Adhering to all food safety regulations and quality controls.

Languages

English, Hindi & Urdu

Disclaimer

I hereby declare that all the statements made in the above application are true and correct to the best of my knowledge and belief.

Responsibilities as Barista

  • Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
  • Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
  • Packaging food and beverages for sale.
  • Selling coffee and tea blends and brewing equipment, highlighting the differences between items and educating customers about brewing methods.
  • Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
  • Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
  • Updating signage and displays to attract customers.
  • Taking inventory and replenishing items in display cases, at tables, or behind the counter.
  • Working in as part of a fun, high-energy team.
  • Adhering to all food safety regulations and quality controls.
Mohammad Azam