MOHD. AZHARUDDIN
New Delhi
Summary
Dynamic leader with a proven track record at GARGI GUPTESHWAR, enhancing operations and boosting sales through effective team coaching and performance improvements. Skilled in operations management and POS systems, with a keen focus on quality controls and safety training. Demonstrated success in elevating customer service and employee proficiency, achieving significant efficiency gains.
Overview
7
7
years of professional experience
Work History
Floor Supervisor
4 WHEEL MULTI BRAND
01.2024 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Evaluated work of 20 floor employees to improve performance.
SENIOR MECHANIC
GARGI GUPTESHWAR
03.2018 - 09.2023
- Promoted workplace safety by examining tools and equipment and providing employee safety training to prevent unsafe conditions.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Arranged for customer billing by determining charges for services requested and collecting deposits or payments.
- Developed strategies to improve sales and retention of customers, boosting sales .
Education
High School Diploma -
MATA SUNDARI HIGHER SECONDARY SCHOOL
TURQMAN GATE Skills
- Performance Improvements
- Operations Management
- POS systems operations
- Quality controls
Timeline
Floor Supervisor
4 WHEEL MULTI BRAND
01.2024 - Current
SENIOR MECHANIC
GARGI GUPTESHWAR
03.2018 - 09.2023
High School Diploma -
MATA SUNDARI HIGHER SECONDARY SCHOOL
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