Mohd Faheem
New Delhi
Summary
Strategic professional with 9 years of experience in business operations known for high productivity and efficiency in task completion. Specialize in process optimization and project management, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
9
9
years of professional experience
Work History
Team Leader
Bank of America
Gurugram
10.2022 - Current
- Subject Matter Expert, Process Trainer, providing floor support, conducting audits for the new team members, and sharing updates within the team.
- LoB interaction on aging loans and queries.
- Hands-on experience with GFS, AFS, LIQ, and Credit Center.
- Prepare the MTD and daily report for the team.
- Manage the SONAR mailbox to work on rush requests.
- Manage high volume, attention to detail, quality controller, and multitasker.
- Part of the employee engagement team.
- Remain flexible, and always ready for upcoming opportunities.
Team Developer
Bank of America
03.2021 - 10.2022
- Review all the credit agreements and amendments for Small Business and Business Banking loans, and prepare renewal documents accordingly.
- Take ownership for the review, analysis, and completion of all the assigned tasks due diligently.
- Responsible for the preparation of renewal documents for commercial loans for small Business Banking and Business Banking LOB.
- Responsible for processing loans as per defined SLA.
- Prepare daily production and daily initiation reports.
- Prepare the aging packages report, and also collate the status of pending packages from the team, and share it with the Line of Business over calls.
Senior Team Member
Bank of America
07.2018 - 03.2021
- Set up a manual credit request on GFS.
- Part of UAT testing for the app deployment.
- Worked closely with other team members to identify and solve their queries.
- Handling client queries.
Team Member
Bank of America
12.2015 - 07.2018
- Review all the credit agreements and amendments related to the loan.
- Perform due diligence on credit and process the loan as per defined SLAs.
- I worked on the AFS and BOSS applications.
Education
Bachelor of Commerce (B. Com) -
Delhi University
01.2015
Intermediate -
CBSE
Bareilly01.2012
10th -
CBSE
Bareilly, UP01.2009
Skills
- Attention to detail
- Organizing and prioritizing the work
- Problem solving
- Time management
- Adaptability and flexibility
- Manage high volume
- Quality Controller
- Mentoring
Hobbies and Interests
- Driving
- Cricket
Languages
- English
- Hindi
Additionalinformation - Accomplishments
- Received 3 Gold Awards, 4 Silver awards, 16 Bronze Awards and 4 high five awards for the consistent performance in stacks
- 2 LoB approved Best practices and 1 Quick hit on client team dependency reduction
Timeline
Team Leader
Bank of America
10.2022 - Current
Team Developer
Bank of America
03.2021 - 10.2022
Senior Team Member
Bank of America
07.2018 - 03.2021
Team Member
Bank of America
12.2015 - 07.2018
Bachelor of Commerce (B. Com) -
Delhi University
Intermediate -
CBSE
10th -
CBSE
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