MOHD FAISAL
Accounts Receivable Analyst
New Delhi
Summary
Strategic professional delivering analytical counsel and leveraging industry expertise to align with organizational objectives. Skilled in stakeholder management and team representation, driving collaboration and precision in critical tasks. Proficient in SAP, Oracle, Salesforce, and NetSuite, creating optimized business solutions.
Overview
13
13
years of professional experience
Work History
Senior Credit and Collections Analyst
ChargePoint Inc
08.2025 - Current
- Mitigating bad debt exposure by issuing justified credit holds and rejections on delinquent corporate accounts, protecting quarterly cash flows.
- Reviewed corporate financial statements and trade credit bureau reports to determine order approvals and rejections.
- Managed the professional communication of credit rejections and limit reductions to strategic corporate accounts, maintaining positive long-term business relationships.
- Oversaw daily collections and accounts receivable activities, improving processes to reduce aged accounts and maximizing collections.
- Recovered lost revenue by persistently contacting customers with overdue accounts, placing daily outbound calls to approximately 30 account holders.
- Analyzed rejection patterns and denials, making process improvements to increase efficiency.
- Liaised with debt recovery agents and solicitors regarding outstanding accounts, reducing the number of overdue accounts.
- Prioritized accounts for collection based on total amount owed and credit reference agency reports.
Collections Analyst
Eptura
02.2024 - 02.2025
- Recovered lost revenue by persistently contacting customers with overdue accounts, placing daily outbound calls to approximately 30 account holders.
- Recovered lost revenue by consistently contacting overdue account holders, placing daily calls to approximately 30 customers.
- Analyzed rejection patterns and denials to implement process improvements that streamlined collections.
- Collaborated with debt recovery agents and solicitors on outstanding accounts, which led to a reduction in overdue accounts.
- Prioritized accounts for collection based on total amount owed and credit reference agency reports.
Senior Collections Associate
Clarivate Analytics
04.2019 - 02.2024
- Managed portfolio of 500 clients in ERP (Oracle) for credit control, contacting 40+ clients daily to resolve overdue balances and improve cash flow.
- Collaborated with operations teams to resolve invoice-related issues, facilitating timely collections and achieving debt collection targets.
- Prepared and updated internal documents, located contact information through internal systems, and withdrew credit limits.
- Generated and shared reports on past-due customers, formulating collection strategies and escalation processes
- Generated and shared reports on past-due customers, developing collection strategies and escalation processes to enhance recovery efforts.
Management Trainee
Genpact
01.2014 - 04.2019
- Managed outstanding receivables using ERP (SAP), releasing credit holders after assessing payment history, credit limits, and AR balances.
- Resolved deductions related to terms discrepancy, damages, returns, and other issues, ensuring accurate account reconciliation before month-end.
- Trained and mentored junior team members in collections procedures, contributing to improved team performance and customer interactions.
- Published reports on top past-due customers and coordinated collections strategies, reducing overdue balances and improving cash flow.
- Resolved discrepancies by interacting with customers, colleagues, and vendors, ensuring seamless service delivery.
Education
Master of Business Administration (MBA) - FINANCE
Sir M. Visvesvaraya Institute of Technology
Bengaluru, Karnataka01-2013
Bachelor of Commerce (B.Com) - Accountings
Karnataka Arts, Science, Commerce College
Bidar, Karnataka01-2011
12th Grade - Commerce With Maths
K.V. No. 2 Air Force Station Hindan
Ghaziabad, Uttar Pradesh01-2008
10th Grade - All Subjects
K.V. No. 2 Air Force Station Hindan
Ghaziabad, Uttar Pradesh01-2006
Skills
B2B collections management
Credit Risk
Debt recovery strategies
ERP (Oracle, SAP)
Customer Relations
Strong communication skills
Active listening
Self-motivation and drive
Timeline
Senior Credit and Collections Analyst
ChargePoint Inc
08.2025 - Current
Collections Analyst
Eptura
02.2024 - 02.2025
Senior Collections Associate
Clarivate Analytics
04.2019 - 02.2024
Management Trainee
Genpact
01.2014 - 04.2019
Bachelor of Commerce (B.Com) - Accountings
Karnataka Arts, Science, Commerce College
Master of Business Administration (MBA) - FINANCE
Sir M. Visvesvaraya Institute of Technology
12th Grade - Commerce With Maths
K.V. No. 2 Air Force Station Hindan
10th Grade - All Subjects
K.V. No. 2 Air Force Station Hindan