MOHD HARIS

Delhi,DL

Summary

Dynamic Sales Associate with a proven track record at Teleperformance, excelling in customer engagement and conflict resolution. Expert in financial reporting and investment analysis, demonstrating exceptional communication and problem-solving skills. Achieved significant upselling success, ensuring compliance with regulatory standards.

Overview

year of professional experience

Work History

Sales Associate

Teleperformance

10.2022 - 10.2023

Always greet customers courteously, assist them in making purchase decisions, and handle complaints with professionalism.
Be knowledgeable about the products or services offered, including pricing, promotions, and features.
Engage in cross-selling and upselling where appropriate, without being overly aggressive or pushy.
Ensure that sales tax is applied properly and that sales practices comply with state or national regulations.

Education

BBA -

Jamia Millia Islamia

Okhla

08.2024

Class 12th -

Jain Happy School

Gole Market

03.2019

Class 10th -

Faith Academy

New Delhi, Tank Road , India.

03.2017

Skills

Communication Skills: Written and verbal communication, presentation, active listening
Problem Solving: Analytical thinking, creative solutions
Time Management: Prioritization, deadline management
Negotiation Skills: Persuasion, influencing without authority

Self-Motivation: Ability to work independently, accountability
Financial Reporting: Experience in preparing financial reports in compliance with accounting standards (eg, IFRS, GAAP)
Investment Analysis: Ability to evaluate the performance of investment portfolios, stocks, bonds, and other securities
Spreadsheet Skills (Excel): Advanced knowledge of Microsoft Excel, including formulas, pivot tables, and data visualization

Languages

English

Hindi

Timeline