Seeks a dynamic position within a respected company to expand professional capabilities. Committed to utilizing skills effectively to drive company success and growth.
Overview
11
11
years of professional experience
3
3
Languages
Work History
SALES OFFICER
AXIS BANK PVT LTD, MAHABUBNAGAR
03.2016 - 06.2018
Started career in banking sector as a sales officer and got a promotion in 6 months as ASSISTANT SALES MANAGER. My aim was to achieve the monthly target and earn incentives. Use to work on FINACLE & SAKSHAM SOFTWARE.
Cultivated relationships with clients by providing tailored financial solutions, enhancing customer loyalty and satisfaction.
Collaborated with team members to streamline sales processes, resulting in improved efficiency and faster response times.
Conducted market research to identify new business opportunities, contributing to increased lead generation and revenue growth.
Delivered comprehensive product knowledge to clients, successfully addressing inquiries and optimizing their financial management strategies.
RELATIONSHIP MANAGER
KOTAK MAHINDRA BANK PVT LTD, MAHABUBNAGAR
06.2018 - 07.2019
Got an opportunity to work as a Relationship Manager. My duties where to build Relationship with Customers and Clients to generate good revenue and search for new business.
CUSTOMER RELATIONSHIP MANAGER
QUANTUM AMC, HYDERABAD
07.2019 - 08.2022
Analyzing data to inform business development and campaigns. Acting as a liaison between the IT and CRM team to identify consumer segments to be targeted for campaigns. Driving CRM initiatives and overseeing execution of campaigns.
Developed and maintained strong client relationships, resulting in improved customer retention and satisfaction levels.
Implemented customer feedback mechanisms to enhance service delivery, leading to increased positive client interactions.
Analyzed client data and trends to identify opportunities for upselling, contributing to revenue growth initiatives.
Led cross-functional teams in executing customer engagement strategies, enhancing the overall customer experience.
Branch Head
SBI Mutual Funds, MAHABUBNAGAR
08.2022 - Current
Leading branch sales, operations and customer management for SBI mutual Fund in the Mahabubnagar and Jogulamba region. Driving mutual fund business growth through strategic planning, investor education and local market engagement. Promoting financial literacy and helping clients align mutual fund investments with their financial goals.
Led the strategic planning and execution of investment initiatives, resulting in enhanced portfolio performance and client satisfaction.
Developed and implemented risk management strategies that minimized financial exposure and ensured compliance with regulatory standards.
Mentored and guided a team of financial advisors, fostering professional development and increasing overall team productivity.
Streamlined operational processes through the integration of technology, improving efficiency in client onboarding and account management.
NOC OPERATOR
GLOBAL RINGER, HYDERABAD
06.2014 - 02.2016
Worked as a Network operation controller in global ringer. It’s a third-party network.
Education
Bachelor of Technology - Information Technology
Jawaharlal Nehru Technological University Hyderabad
Mahabubnagar
05.2014
Skills
Microsoft Word
References
MUNI KRISHNA, REDDY, +91-9581776026
MOHD, SAJJAD, +91-8142099990, BANK PVT LTD
SUNIL, RACHA, +91-9014366252, QUANTUM AMC
Balaji, Katta, +91-9550418135, SBI Mutual funds
Interests
Exercising and Healthcare, Cricket, Charity Work, Reading and Writing
Timeline
Branch Head
SBI Mutual Funds, MAHABUBNAGAR
08.2022 - Current
CUSTOMER RELATIONSHIP MANAGER
QUANTUM AMC, HYDERABAD
07.2019 - 08.2022
RELATIONSHIP MANAGER
KOTAK MAHINDRA BANK PVT LTD, MAHABUBNAGAR
06.2018 - 07.2019
SALES OFFICER
AXIS BANK PVT LTD, MAHABUBNAGAR
03.2016 - 06.2018
NOC OPERATOR
GLOBAL RINGER, HYDERABAD
06.2014 - 02.2016
Bachelor of Technology - Information Technology
Jawaharlal Nehru Technological University Hyderabad