MOHD MOBEEN
Fleet Operation Lead
Lucknow
Summary
Experienced Fleet Operations Lead with 7+ years in managing delivery teams and improving supply chain efficiency. Skilled in data analysis, team coordination, and solving on-ground issues. Played a key role in growing Zomato's active fleet during major expansions like Uber Eats merger and Blinkit. Strong in MS Excel, planning, and people management. Passionate about logistics and delivering results.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Fleet operation lead
Eternal Limited (Zomato)
06.2018 - 10.2025
- Active Fleet Expansion During Mergers: Played a key role in scaling active delivery partner base by 30-40% during critical transitions like the Uber Eats merger and Blinkit integration, supporting business continuity and order fulfillment.
- Large Order Fleet Rollout: Acted as the city-level Point of Contact for the central team during the launch of the Large Order Fleet. Trained and deployed 35+ 3-wheeler delivery partners, managed all escalations, and redesigned delivery zones for improved speed and accuracy.
- Strengthened Restaurant Partnerships: Conducted regular merchant meetings to reduce kitchen wait times and increase compliance with Zomato's service standards. Rolled out best practice training for smoother kitchen-to-rider workflows.
- Optimized Pick-up & Drop-off Time: Worked closely with restaurant partners to reduce waiting time during order pick-ups, enabling faster turnarounds and higher earnings for delivery partners.
- Quick Delivery Pilot Execution: Supported the successful execution of a 10-minute delivery pilot program by ensuring food readiness within 2-3 minutes of order placement and streamlining last-mile fulfillment.
- Logistics & Rider Engagement: Handled fleet performance, re-engaged inactive riders, and resolved field issues. Boosted active fleet by 30-40% during key expansions.
Associate
Hotel Maple leaf
01.2017 - 06.2018
- Developed and implemented office procedures to improve efficiency.
- Organized and maintained filing systems, both electronic and paper.
- Prepared reports, correspondence, memos, presentations, spreadsheets and other documents as needed.
- Maintained strong knowledge of hotel systems like IDS/PMS and ensured accurate billing and record keeping.
- Monitored occupancy rates, prepared daily reports, and supported revenue management through effective room allocation.
Education
MBA -
Swami Vivekanand Subharti University
Meerut, India07-2024
B COM -
Ram Manohar Lohia Awadh University
01.2017
Skills
Onboarding & Training Coordination
Timeline
Fleet operation lead
Eternal Limited (Zomato)
06.2018 - 10.2025
Associate
Hotel Maple leaf
01.2017 - 06.2018
MBA -
Swami Vivekanand Subharti University
B COM -
Ram Manohar Lohia Awadh University