Mohd Muqtar Ahmed
Hyderabad
Summary
Seeking a dynamic role as a Content Moderation Specialist where I can leverage my expertise in maintaining online platforms' integrity by ensuring compliance with community guidelines and policies. Committed to upholding high standards of quality and safety while fostering a positive user experience.
Diligent and detail-oriented Content Moderation Specialist with a proven track record of maintaining the integrity and safety of online platforms. Skilled in reviewing, analyzing, and moderating user-generated content to ensure compliance with community guidelines and standards. Proficient in utilizing moderation tools and platforms to identify and address inappropriate content effectively. Experienced in working collaboratively with cross-functional teams to develop and implement content moderation strategies. Dedicated to upholding high standards of quality and fostering a positive user experience while mitigating risks associated with harmful or prohibited content.
Overview
4
4
Languages
5
5
years of professional experience
Work History
Digital Content Moderation/Fraud Analyst
Wipro Technologies
07.2024 - Current
- Maintained online platforms' integrity by ensuring compliance with community guidelines and policies, enhancing user trust and safety.
- Uphold high standards of quality and safety, fostering positive user experiences through effective content moderation.
- Analyzed transaction patterns to identify potential fraud risks.
- Conducted investigations on flagged accounts for suspicious activities.
- Trained junior analysts on best practices in fraud detection and risk assessment.
- Analyzed and monitored customer accounts for suspicious or fraudulent activity.
- Identified areas of risk exposure and implemented controls to minimize losses due to fraud.
- Provided regular reports on identified trends in fraud cases.
Digital Content Moderation - Specialist
Accenture solutions Pvt Ltd
07.2021 - 04.2024
- Joined as operator and promoted as specialist within 9 months
- Monitoring workflow and re-assignment of work to the team.
- Conduct Daily huddles and publish the mom to the team.
- Thoroughly check data with quality and accuracy
- Constantly adapt and integrate new/changed policies that occur weekly or monthly.
- Received the Rockstar award for supporting my team.
- Received the star of the business award for my efforts towards creating client value through business outcome.
- Received Encore Awards for being a good Team Player.
Education
MBA/PGDM - Systems
LORDS INSTITUTE OF ENGINEERING & TECHNOLOGY
HyderabadBCom - COMPUTERS
Osmania University
HyderabadINTERMEDIATE -
Telangana State Board of Intermediate
10th -
Board of Secondary Education Telangana
Skills
- Content moderation policies
- Content Quality Assessment
- Data Analysis and Reporting
- Team Coordination
- Mentoring
- Compliance Monitoring
- Communication
- Collaboration
- Attention To Detail
- Accuracy
- Fast-paced work
- Deadline-oriented work
- High-pressure work
- Analytical Skills
- Problem Solving Skills
Accomplishments
- Received the Rockstar award for supporting my team.
- Received the star of the business award for my efforts towards creating client value through business outcome.
- Received Encore Awards for being a good Team Player
Languages
- English
- Hindi
- Urdu
Extracurricular Activities
- English
- Hindi
- Urdu
Disclaimer
- English
- Hindi
- Urdu
Languages
English
First Language
Hindi
Proficient
C2
Telugu
Intermediate
B1
Urdu
Proficient
C2
Timeline
Digital Content Moderation/Fraud Analyst
Wipro Technologies
07.2024 - Current
Digital Content Moderation - Specialist
Accenture solutions Pvt Ltd
07.2021 - 04.2024
MBA/PGDM - Systems
LORDS INSTITUTE OF ENGINEERING & TECHNOLOGY
BCom - COMPUTERS
Osmania University
INTERMEDIATE -
Telangana State Board of Intermediate
10th -
Board of Secondary Education Telangana