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Associate Principal Engineer

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With 2 years of experience in A&C Group Ltd and few months of working as a Customer care agent in MTN Rw.I Proved expertise in a good customer care service and reliable call center skills, consistently delivering exceptional outcomes in providing sustainable customer service. Known for strong problem-solving skills, effective communication, language fluency, quality assurance and driven call center operations. Seeking to leverage my skills and experience in a dynamic team environment to drive success and contribute to goals

Dynamic Customer Service Representative with a proven track record at TTEC, excelling in technical support and client interaction. Skilled in Zendesk and VoIP, I deliver exceptional service under pressure, ensuring customer satisfaction and loyalty. My empathetic approach and attention to detail drive successful issue resolution and enhance the overall customer experience.

Dedicated and results-oriented professional with extensive experience in customer service, consistently delivering timely and high-quality results. Proven track record of effectively managing tasks and exceeding performance expectations.

Mohd Nehal Asif Shaikh

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