Mohd raza
FAIZABD
Summary
Dynamic professional with expertise in CRM and leadership, honed at Haier. Proven track record in enhancing customer satisfaction and managing teams effectively. Skilled in time management and communication, driving operational excellence. Successfully minimized inventory loss as Store Manager at Fabrico Laundry, showcasing strategic problem-solving abilities. Passionate about delivering exceptional service and fostering collaborative environments.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Fabrico laundry
lucknow
02.2025 - 06.2025
- Resolved customer inquiries and complaints to enhance overall service experience.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
CRM Executive
Haier
faizabad
02.2023 - 01.2025
- Developed processes for efficient data entry into the CRM system.
- Reviewed customer surveys and evaluations and made necessary adjustments to improve satisfaction.
executive operators
SONY authorisation company
- I have handle the operating the system in SONY authorisation company during 5 years period.
Education
Bachelor of Arts - arts
DR. ram manohar lohia university
faizabad ayodhya01.2018
INTERMEDIATE -
FORBES Inter College
01.2015
HIGH SCHOOL -
FORBES Inter College
01.2012
Skills
- Team Work
- Time Management
- Leadership
- Verbal & Written
- Communication
- ATTENDING EXALTED CASE
- EXPERTISE IN C R M
- TICKET HANDLING
- Staff management
Languages
English, Hindi
Disclaimer
I have declared that above information is true to my self
Timeline
Store Manager
Fabrico laundry
02.2025 - 06.2025
CRM Executive
Haier
02.2023 - 01.2025
executive operators
SONY authorisation company
Bachelor of Arts - arts
DR. ram manohar lohia university
INTERMEDIATE -
FORBES Inter College
HIGH SCHOOL -
FORBES Inter College
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