Mohd Shafi

• Lead a team of professionals in providing high level administrative support services within the cluster environment.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Delegated work to staff, setting priorities and goals.
• Analyzed data regularly to evaluate trends or changes that could impact Output or quality performance within the team.
• Organized and led regular meetings with KAE/PAE to share best practices and address challenges.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

• GigIndia empowers businesses to scale effectively by providing on-demand task completion at scale via a platform taskforce for use cases like field sales, field marketing, recruitment, field operations, and telecalling. GigIndia removes the overhead of recruiting, training, and managing the workforce. GigIndia’s technology-driven processes ensure businesses get the desired results, with high standards of quality.
• Teamwork and collaboration, performance tracking, and evaluation, Gig India (PhonePe's company). Hyderabad: Optimized resource allocation across various departments in order to achieve desired outcomes efficiently, while minimizing costs.
  Employee coaching and mentoring
  
  Developed strategic partnerships with local businesses to promote economic growth within the community.
  Performance evaluations.

Increased city efficiency by streamlining processes and implementing new technologies, and worked alongside stakeholders to evaluate projects and determine the feasibility of implementation.
Hiring our own team and appointing channel partners with the city to take operations to the next mile.
Before launching on a widespread level, I launched a pilot project for one of my clients for its market expansion and revenue. Conducting training sessions for gig workers and CPs in their native languages to strengthen communication and boost the project.

• Company Overview: PhonePe is a mobile payments app that allows you to transfer money instantly to anyone by using just their mobile number or QR code.
• Building relationships with merchants to promote trust and acceptance of PhonePe as a preferred payment partner.
• Monitor KPIs, conduct, and provide performance reviews.
• Acquire and onboard merchants on the PhonePe platform.
• Conducting individual client meetings to present products and services to prospective customers.
• Coach and provide on-the-job training to the front-line sales team.
• Ensure brand visibility in the assigned territory.
• Analyze data to improve productivity and quality of merchant acquisition.
• Meet with merchants to address concerns and provide solutions to retain them.
• Discover sales opportunities through consumer research.
• Maintain daily sales KPI reports for the territory.
• Monitor competition within the assigned region.
• PhonePe is a mobile payments app that allows you to transfer money instantly to anyone by using just their mobile number or QR code.

• Company Overview: OYO Rooms, commonly known as OYO, is India's largest hospitality company, consisting mainly of budget hotels.
• Responsible for P&L-driven decisions for the assigned area.
• Identifying and finalizing new properties, and maintaining relationships with all stakeholders to run these properties profitably.
• Responsible for end-to-end business development of the assigned area; this includes planning and building short-term and long-term supply.
• Cross-functional approach through coordination with multiple teams in inter- and intra-geographies.
• Creating a balance in inventory growth and demand to ensure optimization.
• Proposes potential business deals by contacting potential partners, discovering, and exploring opportunities.
• OYO Rooms, commonly known as OYO, is India's largest hospitality company, consisting mainly of budget hotels.

• Company Overview: MobiKwik is India's largest independent mobile payments wallet company, an internet-based wallet company where users and merchants can utilize their payment needs through MobiKwik.
• Offline/online payment gateway selling corporate sales.
• Automobile merchant acquisition, business development, and relationship with automobile category dealers.
• Resolving operational tasks, serving as the key contact point for merchants, and tracking GMV.
• Focusing on account reactivation, branding, tie-ups, team handling, and client relationship.
• Targets distribution, lead generation, merchant onboarding, TDR negotiations.
• Merchant training.
• MobiKwik is India's largest independent mobile payments wallet company, an internet-based wallet company where users and merchants can utilize their payment needs through MobiKwik.

• Company Overview: NestAway is a start-up that is in the home rental services, attempting to provide better rental solutions via design and technology.
• Tenant management, owner acquisition activity, acquiring consultant agents, and working on owner and tenant issues.
• Finding new channel partners, and building relationships with channel partners.
• End-to-end sales in response to closing inventory.
• NestAway is a start-up that is in the home rental services industry, attempting to provide better rental solutions through design and technology.

• Company Overview: Aparna Constructions is a leading company in the Hyderabad real estate industry.
• It involves building real estate properties, creating gated communities, and selling flats.
• Doing sales activities with the team, participating in property shows, and conducting.
• Telecalling, telesales, managing, and prospecting the received leads.
• Aparna Constructions is a leading company in the Hyderabad real estate industry.
• It involves building real estate properties, creating gated communities, and selling flats.