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Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Mohd Shahid
Branch Manager (Service)
Kanpur
Summary
Overview
15
years of professional experience
4
years of post-secondary education
1
Language
Work History
Livpure Pvt. Ltd, CHENNAI
Branch Manager
2022.01 - Current (2 years & 8 months)
Job overview
- My Job Responsibilities are state wise report of BSI Team, Complete Service calls in TAT Period via BSI, Short out Customer Problem with the Help of Team & their service Center, Sales of Product general trade & achieve their targets.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assessed employee performance and developed improvement plans.
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Okaya Power Pvt Limited, Lucknow
Area Sales Manager
2018.02 - 2022.01 (3 years & 11 months)
Job overview
- My Job Responsibilities are Sales Promotion, Brand Promotion, Distributor Creation & Account Settlement, Product distribution to Retailers, Sales Team Executives Achieve their targets.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Led sales region to increase sales and boost team morale.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Developed and implemented key account strategies and programs to optimize revenue contribution and return on investment.
Livpure Pvt Ltd, Central UP
Branch Service Incharge
2013.06 - 2018.02 (4 years & 8 months)
Job overview
- Kanpur City & up country] [My Job Responsibilities are Create New Service Center, Complete Service calls in
- TAT Period, Short out Customer Problem with the Help of service Center & their
- Engineers, Promote Sales of Product thru Service Center & Achieve their targets]
- Delivered services to customer locations within specific timeframes.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Onboarded new temps by entering employee information into systems.
- Used coordination and planning skills to achieve results according to schedule.
- Handled 200 calls per day to address customer inquiries and concerns.
- Exceeded goals through effective task prioritization and great work ethic.
- Developed team communications and information for meetings.
- Implemented cost-saving initiatives that addressed long-standing problems.
- Worked with customers to understand needs and provide excellent service.
- Collaborated with team members to achieve target results.
Symphony Limited, ASI, Central UP
Area Service Incharge
2008.01 - 2013.05 (5 years & 4 months)
Job overview
- Kanpur,Lucknow,Varanasi,Gorakhpur My Job Responsibilities are Create New Service Center, Complete Service calls in TAT Period, Short out Customer Problem with the Help of service Center & their Engineers, Promote Sales of Product thru Service Center & Achieve their targets
- Improved operations through consistent hard work and dedication.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Onboarded new temps by entering employee information into systems.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Implemented cost-saving initiatives that addressed long-standing problems.
- Carried out day-to-day duties accurately and efficiently.
- Prepared variety of different written communications, reports and documents.
- Drove operational improvements which resulted in savings and improved profit margins.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Monitored company inventory to keep stock levels and databases updated.
Education
Manav Bharati University Himanchal Pradesh
MBA from Marketing Management And Research
2011.06 - 2013.01 (1 year & 7 months)
University Overview
Jamia Malia Islamia New Delhi
B. Com (H) from Financial Services Marketing Operations
1993.06 - 1995.07 (2 years & 1 month)
University Overview
Skills
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Interests
Timeline
Branch Manager
Livpure Pvt. Ltd
2022.01 - Current (2 years & 8 months)
Area Sales Manager
Okaya Power Pvt Limited
2018.02 - 2022.01 (3 years & 11 months)
Branch Service Incharge
Livpure Pvt Ltd
2013.06 - 2018.02 (4 years & 8 months)
Manav Bharati University
MBA from Marketing Management And Research
2011.06 - 2013.01 (1 year & 7 months)
Area Service Incharge
Symphony Limited, ASI
2008.01 - 2013.05 (5 years & 4 months)
Jamia Malia Islamia
B. Com (H) from Financial Services Marketing Operations
1993.06 - 1995.07 (2 years & 1 month)
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