Mohd Suheb

Worked for different projects like CCTNS Haryana Police, Change Management Haryana Police, MP Smart City, & Dehradun Smart City.

· Managing control of service levels and quality.

· Manage and keep track of all the trainings and MIS reports on daily basis.

· Project Scheduling and resource planning for training and deployment.

· Taking reports verify the report and send it to client on daily basis.

· Status Report, Project Metrics is providing the detailed information and status for all the release to client and top- level management.

· CCTNS: Crime & Criminal Tracking Network & System, an online application developed for Indian Police Department to digitalize all the FIR and criminal records.

· Providing Training to Police officers all ranks provide the training and giving then live demo.

· Ensuring compliance on client SOP & Guidelines.

· Elevating customer satisfaction, while adhering to the Quality standards and work processes and thus managing cost-effective operations.

· Working on the escalations and feedback given by the teams.

· Any additional responsibilities as allotted from time to time as per business requirements

· Taking care of billing.

Worked as a Master Trainer in Rajasthan, Utter Pradesh, Bihar, Haryana and Punjab. for Hindustan Unilever Ltd, on DMS and TATA Express Rollout. Aug 2010 to Dec 2012.

· Quantum Rollout for HUL

· IQ Rollout for HUL

· DOCOMO Express Rollout for HUL

· HHT Rollout

· DMS Rollout for HUL

· EPOS Rollout for HUL

· DMS: - It’s a Java based application used for order taking, we can install it on Nokia mobile, after taking order Salesman can sync with central server via GPRS from anywhere.

· Express Rollout: -Now the HUL and TATA DOCOMO are working together in micro village HUL salesman will also sale the DOCOMO Sim and Recharge.

· Team Handling

· Deployment of field engineers to the distributor sites for handholding the HHT to the trained Territory sales officers & salesman.

· Rollout of HHT billing software including training of Sale executives & Operators.

· Executed classroom training of Quantum Software for Hindustan Unilever Limited TSO, RS operator and RS salesman through trainers.

· Executed the installation of Sync Server at HUL RS point through field engineers.

· To maintain the Online Tracker Report.