Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Mohd Usama

Anup Shahr road Aligarh

Summary

Results-driven Sales Professional with 10+ years’ experience in driving revenue growth, leading high-performing teams, and building strong customer relationships. Proven success across Calcetto, Intex, and Lotto, consistently exceeding targets and optimizing operations.

Overview

12
12
years of professional experience

Work History

Store Manager

Calcetto
08.2020 - Current
  • Implemented innovative sales strategies, driving a 30% year-over-year increase in overall store revenue and achieving 140% of the annual sales target.
  • Cultivated strong customer relationships through personalized engagement and attentive service, building a community of 500+ loyal customers.
  • Led and motivated a 5-member sales team, growing store sales from INR 42 lakhs to INR 1.70 crores, consistently exceeding targets.
  • Established regular reporting mechanisms to track key sales metrics and performance indicators, enabling informed strategic decision-making.

Store Manager

Intex Technologies
04.2017 - 07.2020
  • Spearheaded sales initiatives at Intex Electronics, increasing monthly sales by 25% through targeted promotions and customer engagement strategies.
  • Managed a team of 4 sales associates, improving store efficiency and achieving 120% of quarterly sales targets consistently.
  • Maintained lasting relationships with 200+ loyal customers even after leaving Intex Electronics, serving as a trusted advisor for their electronics purchases.
  • Monitored sales performance and implemented data-driven strategies, optimizing inventory and enhancing product visibility.
  • Coordinated product launches and marketing campaigns, contributing to a 15% boost in brand awareness in the local market.

Activation Officer

Jio Office
09.2016 - 03.2017
  • Contributed as an Activation Officer, resolving form-related issues and ensuring smooth operations, earning personal appreciation from the Country Head and State Head, which motivated continuous career growth.

Sales Executive

Lotto SSIPL PVT LMT
04.2013 - 08.2016
  • Started as a fresher in the industry and consistently exceeded individual monthly sales targets by 25%, earning accolades and performance-based rewards.
  • Optimized store displays and merchandise presentations to maximize product visibility and enhance customer engagement.
  • Up-sold and cross-sold complementary products, doubling average bill value and increasing basket size by 100%.

Education

Bachelor of Arts -

Dr. Bhimrao Ambedkar University
Agra, India
03-2016

Intermediate Certificate - History

St. Johns Inter College
Agra
04-2013

High School Diploma -

National Institute of Open Schooling
Agra
10-2009

Skills

  • Team Leadership
  • Sales Strategy
  • Customer Relationship Management
  • Cross-Selling / Upselling
  • Revenue Generation
  • Visual Merchandising
  • Inventory Management
  • Presentation Skills
  • Team Coaching
  • Effective Communication
  • Retail Marketing

Additional Information

  • Achieved Top 1 Store Award across India for consistent performance, 2021–2023 – Calcetto
  • Recognized for Top 1 Store in India for clearing short-size inventory efficiently – Calcetto
  • Best Performer in State – Lotto, achieving 124% of quarterly sales target
  • Awarded Best Visual Merchandising in State – Lotto

Timeline

Store Manager

Calcetto
08.2020 - Current

Store Manager

Intex Technologies
04.2017 - 07.2020

Activation Officer

Jio Office
09.2016 - 03.2017

Sales Executive

Lotto SSIPL PVT LMT
04.2013 - 08.2016

Bachelor of Arts -

Dr. Bhimrao Ambedkar University

Intermediate Certificate - History

St. Johns Inter College

High School Diploma -

National Institute of Open Schooling

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Mohd Usama