Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Mohd Uvesh

Senior Learning Consultant
Gurgaon,HR
Mohd  Uvesh

Summary

A highly skilled Senior Learning Consultant with a strong background in counseling professionals on skill development and career advancement. Experienced in guiding learners through the enrollment process for certificate programs, ensuring they receive the right information and are aligned with suitable learning opportunities. Proficient in utilizing CRM tools such as HubSpot and LSQ to effectively manage client relationships, track interactions, and drive sales outcomes. Possesses excellent sales and consultative skills, consistently converting prospects into enrolled learners by clearly articulating the value of educational programs. Passionate about helping individuals achieve their professional goals through personalized guidance and ongoing support.

Overview

8
years of professional experience

Work History

Herovired

Senior Learning Consultant
09.2024 - Current

Job overview

Key Responsibilities:

  • Conduct one-on-one consultations with professionals seeking to enhance their skills through Herovired’s certificate programs.
  • Provide detailed information about available programs, course structures, and career opportunities to prospective learners.
  • Counsel learners on the best-fit programs based on their career goals, prior experience, and interests.
  • Guide learners through the screening and application process, ensuring all documentation and requirements are met.
  • Follow up with potential candidates, addressing any concerns or questions to ensure a smooth enrollment experience.
  • Act as a subject matter expert, staying updated on the latest courses and industry trends to provide relevant advice.
  • Collaborate with the admissions team to ensure proper alignment of learner needs with program offerings.
  • Drive conversions by effectively communicating the value proposition of Herovired’s programs.

Key Skills:

  • Excellent communication and interpersonal skills.
  • Strong counseling and consultative selling abilities.
  • Ability to understand learner requirements and match them to appropriate courses.
  • Attention to detail and organizational skills to manage multiple learner interactions.
  • A customer-first mindset with a passion for helping professionals advance their careers.
  • Knowledge of ed-tech and skill development trends is a plus.

Additional Responsibilities:

  • Build and maintain strong relationships with learners, ensuring high levels of satisfaction throughout the enrollment process.
  • Monitor learner progress and provide ongoing support as needed to ensure successful course completion.
  • Contribute to marketing and outreach efforts by promoting programs through various channels.

Futurense Technology

Admissions Counselor
04.2024 - 08.2024

Job overview

Key Responsibilities:

  • Respond promptly to inquiries from potential students regarding course offerings, admission criteria, and program benefits.
  • Conduct personalized consultations with prospective students, assessing their academic and professional background to recommend suitable tech-related programs.
  • Assist students in understanding the application process and eligibility criteria, providing clear instructions on necessary documentation.
  • Manage lead generation and follow-up through CRM platforms such as HubSpot and LSQ, ensuring a smooth and efficient enrollment process.
  • Support students through the application process, ensuring they meet deadlines and requirements for admission.
  • Maintain in-depth knowledge of Futurense Tech's programs, technologies, and certifications to effectively communicate their value to prospective learners.
  • Collaborate with the admissions team and academic advisors to provide a seamless transition for students from inquiry to enrollment.
  • Track student progress through the application funnel and provide timely updates to both students and internal teams.
  • Identify opportunities for improving the admissions process and student experience, suggesting enhancements to leadership.

Key Skills:

  • Strong communication and interpersonal skills, with a consultative approach to guiding students.
  • Ability to quickly build rapport and trust with prospective students, ensuring a positive experience.
  • Familiarity with CRM tools (e.g., HubSpot, LSQ) for managing leads, tracking communications, and automating follow-ups.
  • Goal-oriented with a proven ability to meet admissions targets and conversion metrics.
  • Excellent organizational skills, with the ability to manage multiple student inquiries and follow-ups efficiently.
  • In-depth understanding of tech industry trends and the value of skill development in the digital space.
  • A customer-centric mindset with a passion for assisting individuals in advancing their tech careers.

Additional Responsibilities:

  • Organize informational webinars and sessions to provide potential students with deeper insights into programs and career opportunities.
  • Work closely with the marketing team to align outreach strategies and ensure consistent messaging across channels.
  • Provide feedback on student needs, ensuring that the program offerings remain relevant and attractive to the target audience.

NIIT Ltd

Career Counselor
09.2022 - 03.2024

Job overview

Key Responsibilities:

  • Graduate Counseling: Guide and counsel graduates seeking opportunities in the banking sector, providing personalized advice on career paths and job market trends.
  • Training Coordination: Coordinate with trainers to organize and manage skill development sessions, ensuring that graduates are prepared for the banking industry’s requirements.
  • Job Alignment Support: Assist graduates in aligning their skill sets with job opportunities in the banking sector, offering insights into key competencies and qualifications.
  • Portal Management: Help graduates navigate the portal for job alignment activities, including tracking progress, submitting applications, and accessing resources.
  • Document Verification: Verify documents submitted by graduates to ensure they meet the requirements for training and job placement.
  • Learner Engagement: Conduct regular follow-up calls with learners to offer guidance, track their progress, and ensure they remain on track for successful placement.
  • Training and Placement Support: Act as a liaison between learners and training teams, ensuring that the training curriculum is in line with industry needs and supports learner success.
  • Resume and Interview Prep: Assist graduates with resume building, interview preparation, and job application strategies to increase their chances of securing roles in the banking sector.
  • Reporting & Tracking: Maintain records of each learner’s training progress, placement status, and any challenges they encounter, reporting to management as needed.
  • Job Market Insights: Provide valuable insights on the current banking sector job market, including skills in demand and upcoming industry trends to help learners make informed career decisions.

Neetprep.com

Admission Counselor
01.2019 - 06.2022

Job overview

Key Responsibilities:

  • Counseling NEET Aspirants: Provide expert guidance and counseling to 10th-12th grade students preparing for NEET, helping them understand the exam structure, preparation strategies, and career opportunities in the medical field.
  • Engagement with Students and Parents: Conduct regular calls with students and their parents, answering questions about the NEET exam, eligibility requirements, and the admissions process.
  • Program Explanation: Explain available coaching programs, study materials, and preparation schedules, recommending the most suitable options based on the student’s academic background and goals.
  • Lead Management via HubSpot: Use HubSpot CRM to manage leads, track student interactions, follow up with prospects, and ensure timely communication with students and parents.
  • Enrollment Assistance: Guide students through the application process, helping them complete necessary forms and submitting documents for NEET preparation programs.
  • Exam and Career Guidance: Advise students on how to balance their NEET preparation with their school studies, offering tips on time management, study techniques, and mental well-being.
  • Parent Counseling: Organize calls or sessions with parents to provide insights on NEET preparation, address concerns, and highlight the benefits of various coaching programs.
  • Follow-up & Reminders: Maintain regular follow-ups with prospective students to remind them about application deadlines, upcoming exams, and registration for NEET preparation courses.
  • Information Accuracy: Ensure all information provided about the NEET exam, coaching options, and other academic queries is accurate and up-to-date.
  • Document Management: Assist students with documentation required for the admission process, ensuring completeness and accuracy for a smooth enrollment.

Zulu Tele Services

RF Engineer
05.2017 - 11.2018

Job overview

Job Title: RF Engineer | TEMS Software

Key Responsibilities:

  • Network Planning & Optimization: Utilize TEMS software to analyze and optimize radio frequency (RF) network performance, ensuring optimal coverage and capacity.
  • Drive Tests & Data Collection: Perform drive tests using TEMS to collect RF data across various sites, identifying network performance issues and areas for improvement.
  • RF Network Analysis: Analyze collected data (signal strength, quality, interference, etc.) to identify network performance issues and recommend solutions to enhance service quality.
  • Troubleshooting: Use TEMS tools to diagnose and troubleshoot RF-related network issues, including coverage gaps, dropped calls, and poor signal quality.
  • Reporting & Documentation: Generate reports based on analysis from TEMS software, providing actionable insights and technical recommendations to improve network performance.
  • Collaboration with Teams: Work closely with field engineers, network planning teams, and other stakeholders to implement RF network optimization strategies and improvements.
  • Performance Monitoring: Continuously monitor RF network performance using TEMS to ensure compliance with quality standards and service level agreements (SLAs).
  • Parameter Tuning & Optimization: Adjust and optimize network parameters using TEMS to enhance throughput, reduce interference, and improve overall network efficiency.
  • Site Survey Support: Assist with site surveys and RF assessments to ensure new sites are optimized and aligned with network design specifications.

Key Skills:

Education

Roorkee Institute of Technology, Roorkee
Roorkee

BTech from Mechanical Engineering
04.2001

University Overview

Skills

E-learning strategies

Software

Python

Excel

TEMS

Timeline

Senior Learning Consultant
Herovired
09.2024 - Current
Admissions Counselor
Futurense Technology
04.2024 - 08.2024
Career Counselor
NIIT Ltd
09.2022 - 03.2024
Admission Counselor
Neetprep.com
01.2019 - 06.2022
RF Engineer
Zulu Tele Services
05.2017 - 11.2018
Roorkee Institute of Technology, Roorkee
BTech from Mechanical Engineering
04.2001
Mohd UveshSenior Learning Consultant