Mohd Zyan
Summary
Tally Caller experienced in call center operations with a strong focus on client engagement and customer satisfaction. Achieved high retention rates by effectively utilizing persuasive communication skills and CRM software to manage records and address high-volume demands. Leveraged expertise in cold and warm calling to promote products, set appointments, and drive sales outcomes.
Overview
1
1
year of professional experience
Work History
Tally Caller
Ramco.pvt.ltd
New Delhi
08.2025 - 03.2026
- Conducted outbound calls to engage potential clients, contributing to lead generation.
- Resolved customer inquiries through effective communication techniques, enhancing customer experience.
- Maintained accurate records of call interactions and outcomes for reporting purposes.
- Adapted quickly to changes in scripts and procedures during high-volume calling periods.
- Dynamic Tally Caller at Ramco.pvt.ltd with proven call center experience and persuasive speaking skills. Successfully engaged potential clients, enhancing customer satisfaction and retention. Proficient in CRM software.
- Managed client information and interactions using CRM software to streamline communication.
Education
High School Diploma -
Pt M.m.m. Rsbv
New DelhiSkills
- Goal oriented
- Call center experience
- Persuasive speaking
- Data entry
- CRM software proficiency
- Outbound calling
Languages
English, Advanced (C1)
Languages
Hindi
First Language
English
Intermediate
B1
Timeline
Tally Caller
Ramco.pvt.ltd
08.2025 - 03.2026
High School Diploma -
Pt M.m.m. Rsbv