MOHD. ABID RIZVI

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.

JCC (The Joint Commission)

· Presented the last Joint Commission audit call on behalf of the Organization for the JCC recertification.

· Led the organization's efforts to achieve and maintain Joint Commission accreditation, resulting in successful accreditation for multiple cycles.

· Coordinated and oversaw all aspects of the accreditation process, including preparing for on-site surveys, coordinating with surveyors, and ensuring compliance with all relevant standards and requirements.

· Developed and implemented policies and procedures to ensure ongoing compliance with Joint Commission standards, including providing education and training to staff members as needed.

· Conducted regular internal audits and risk assessments to identify potential areas of non-compliance and implemented corrective action plans as needed.

· Collaborated with other departments and stakeholders to ensure ongoing compliance with Joint Commission standards and promote quality patient care.

· Served as the organization's primary liaison with Joint Commission surveyors, responding to questions and concerns and providing documentation as needed.

· Maintained up-to-date knowledge of Joint Commission standards and requirements and communicated changes to relevant stakeholders.

Prepared and presented reports to senior management and the Board of Directors on the organization's compliance with Joint Commission standards and progress towards achieving accreditation.

1. Regulatory Compliance

· Monitor and interpret federal, state, and local healthcare laws and regulations.

· Ensure compliance with HIPAA, CMS, OSHA, and other applicable regulations.

· Implement compliance programs to mitigate risks.

2. Handling JCC Portal

· Update and monitor the continuing compliance for JCC.

· Update the total number of placements on a monthly basis over JCC.

· Update the DNR candidates monthly if any.

3. Policy Development

• Develop and update internal compliance policies and procedures.
• Ensure that policies reflect current laws and best practices in healthcare staffing.

4. Training and Education

• Conduct regular compliance training for staff and management.
• Create educational materials that promote understanding of compliance issues.

5. Audits and Assessments

• Conduct regular audits of staffing practices and compliance processes.
• Evaluate the effectiveness of compliance programs through internal assessments.

6. Reporting and Documentation

• Maintain accurate records of compliance activities and incidents.
• Prepare and submit compliance reports to senior management and regulatory bodies as necessary.

7. Investigation of Compliance Issues

• Investigate any reports of non-compliance or unethical behavior.
• Develop action plans to address compliance violations.

8. Collaboration

• Work closely with other departments (e.g., HR, legal, operations) to ensure overall compliance.
• Serve as a liaison with external regulatory agencies and auditors.

9. Risk Management

• Identify potential compliance risks and recommend strategies to mitigate them.
• Monitor changes in regulations that may impact staffing practices.

10. Quality Assurance

• Ensure that staffing services meet quality standards and regulatory requirements.
• Monitor performance metrics to ensure compliance with established criteria.

11. Continuous Improvement

• Stay informed about industry trends and best practices in compliance.
• Propose improvements to enhance the compliance program and reduce risk.

By fulfilling these duties, a Compliance Manager at JCC can help ensure that the organization operates within legal guidelines while providing quality staffing solutions in the healthcare sector.

Compliance

· Final Verification and approval of the records submitted by compliance specialist for a consultant over Softapp to check the authenticity and validity of documents.

· Keep an eye on assessments done through RELIAS and CTM to check the authenticity and validity of documents.

· Handling company registered Amazon, to send price-effective and overnight masks to the consultants.

· Ensure real time updates from every compliance person over SoftApp and to the clients for effective relationship.

· Scrutinize the language and way of communication from every compliance specialist and the client while communicating with client`s representative to leave a good impression.

· Ensuring the availability of labs as near as possible to the consultants address for their convenience.

· Welcoming the new hires, informing and sending them about the onboarding documents.

· Coordinating with the candidates for formalities such as background check, Drug test, License

· verification, Health Screening, Fingerprinting etc.

· Maintain close contact with candidates/Vendors/Recruiters/Account Managers.

· Coordinating with internal resources and outside vendors regarding pre-employment requirements, including background checks, fingerprinting, drug tests, License verification, Health Screening, etc as per the Compliance Matrix of the Client/Facility.

· Sending documents to the candidate through Sign-now, and constant follow-ups to get it well ahead of deadline.

· Generating and Sharing Concentra/LabCorp Authorization and Drug Test Authorization to the

· candidates as per the availability of candidate and Compliance matrix.

· Maintained and updated all credentials files as needed.

· Reviewed credentials files for potential red flags.

· Employment verification (E-Verify), Work Authorization validation (I-9 Form).

· Uploading onboarding documents on the various VMS/MSP’s portal and updating the same on job diva.

· Informing candidate about the first day instructions and required list of documents as per the facility.

· Maintaining and updating excel sheet tracker and SoftApp compliance module for ongoing compliance of the candidates.

· Upload all the Compliance documents of the candidate on SoftApp.

· Working with the Team and segregating the resume to each team member.

· Provide training for new hire in Compliance under the supervision of manager.

· Training and mentoring team members from scratch level to the optimum performance level.

· Monthly auditing the Compliance documents for JCC.

· Hiring cost effective and efficient vendors for smooth lab work like BGC, Education verification, Employment Verification, Statewide searches, Fingerprinting, Instant BGC, etc., for our consultants.

· Audit the invoices from different vendors like Universal, Sterling, Tricor, Scout Logics, Data@Ease, Evance etc. monthly and approve their cost to eliminate extra charges levied by the vendors.

· Resolving the issues related to the vendors in case discrepancy in the invoices.

· Resolving the issues related to the background check in case discrepancy.

· Initiating Fingerprinting (Federal and State), for consultants as well as our owner as required by the laws.

· Registration of Fingerprinting, portals on state departments of health, and attorney generals.

· Registration for state departments to conduct state specific searches for background check of consultants.

· Maintaining the most updated background check and Drug test consent form as per FCRA rules.

· Communicate with vendors on a timely basis to add on any additional searches of Drug test panels.

· Verification of the background check result, Education verification (US and International), Employment verification (US and International).

· Making arrangements for consultants to get foreign equivalency evaluation through (CGFNS) if consultant education is outside US and if required by the client.

· Verification of Licenses through Nursys, and primary source verification through state departments of health.

Verification of certification like BLS, PALS, ACLS, CPI etc. provided by consultants through different modes to ensure its accuracy and validity.

General Background check.

1. Criminal Background Check (7 Year of Criminal and Civil History from candidates resume.)

2. Employment and Education Verification

3. Drug Screening (initiating, passing, and sharing with the compliance person)

4. SSN Validation

5. All-State Exclusion Searches (OIG/SAM, NSO, OFAC, and OIG search)

6. Drug Test Attestation

7. Background Check Attestation

8. Fingerprinting Attestation

9. Instant Search

10. Auditing Invoices and Resolving Discrepancies

11. JCC Audit

State-Specific Searches

1. IA-Sing

2. MA-ICORI Search

3. PA-E-patch

4. MI ICHAT

5. CO-CAPS Check

6. NH-Maine Background Check

7. NH-BEAS Search

8. MO-Missouri State Highway Patrol

9. WI-BID

10. WA-WATCH SEARCH

11. FDLE/ADLE Search

12. VA state police search

13. West Virginia state police searches

14. SSN Verification

15. Motor Vehicle report (MVR)

16. Arkansas State search

17. Cal-Med Search (Attestation)

18. Missouri EDL search

19. Missouri Exclusion check

20. BEAS Search

21. NH-BKG search

State Fingerprinting

1. OK Fingerprinting

2. Michigan Fingerprinting

3. MN Net Study Fingerprinting

4. NY Fingerprinting

5. OH Fingerprinting

6. Fingerprinting in Florida

7. Fingerprinting in Pennsylvania

Verification Accuracy

•· Achieve a high accuracy rate for education and employment verifications.

· Minimize errors in verifying and validating supporting documents.

· Maintain a low percentage of discrepancies or inconsistencies in verification reports.

· Once we receive the BGCDT form and the requirement list from clients, we initiate the education

· and employment verification according to the requirement list through different vendors. Most

· of the time, the employee is not verified due to insufficient information provided by the team.

· We then raise the concern and verify the employment with the help of supporting documents.

· Ensure timely completion of education and employment verifications.

· Minimize the turnaround time for verification requests and reports.

· Meet or exceed agreed-upon service level agreements (SLAs) with vendors and

· stakeholders.

· Actual Achievement of Goals Against Target

· My first priority is to streamline the process, and I always try to connect with the vendors to

· expedite requests for results so we get the complete and verified report on time.

· Compliance and Risk Mitigation

· Adhere to legal and regulatory requirements for background checks and exclusion

· searches in different states.

· Ensure compliance with data privacy laws and maintain the confidentiality of sensitive

· information.

· Implement and follow internal policies and procedures to minimize compliance risks.

· Initiate the background checks and state exclusion searches after we receive consent from

· the candidate. If we don’t receive consent, the concern is raised with the senior colleagues. All

· the background checks we run comply with the rules and laws as per the FCSR Act.

· Drug Screening and Background Check Process

· Efficiently schedule and coordinate drug screening appointments.

· Ensure accurate and timely sharing of drug screening reports with relevant stakeholders.

· Initiate and manage background checks effectively, ensuring timely completion and

accurate reporting.

Actual Achievement Against Target

Once we receive the BGCDT consent form mentioning the preferred zip code, I schedule the drug

screening as per the components mentioned in the client requirement list. Once the drug screen

and background check are clear without any illegal/negative findings, I provide the attestations

as requested by the compliance person who is handling the compliance for the candidate.

• Maintained a weekly meeting agenda and tracked candidate status updates for accounts and HR meetings
• Managed Concentra invoice approvals and maintained data records
• Conducted auditing activities such as margin checks, facility name and address verification, and client name verification
• Updated healthcare candidate records and ensured that personal data was accurately recorded in SoftApp, including I-9 forms and other supportive documents
• Verified candidate documents and forms required for US employment and forwarded them to the appropriate department
• Managed payroll processing activities, including weekly timesheet updates and processing of salary/wages through checks, bank transfers, or cash
• Created and managed Paychex IDs for new consultants and updated pay cycles as needed
• Addressed consultant queries and resolved issues related to pay stubs, W2s, insurance, forged timesheet queries, and healthcare document issues
• Maintained data records related to job offers, bad deliveries, and starting of candidates
• Checked details of offered candidates on client portals and assisted in other compliance-related tasks as assigned.

Onboarding

· Verifying the offer letter, Terms and conditions, BG Authorization form and joining document to all the candidates before sending.

· Supervise in making I9 form to all candidates who start the assignment.

· Checking margin of all offers if there is any issue so inform Howard regarding the same and get it resolved.

· Sending Faxes to all the concern persons and keep them saved in the data.

· Maintain the data of all offers.

· Maintain the data of all Bad deliveries.

· Maintain the data of all starting of the candidates.

· Checking the joining documents of the candidates and keep them saved and if there is some issue so inform regarding the same to the concern compliance person through email.

· To check all the details of offered candidates from the concerned client portal.

· Help team in coordination with Delivery teams on pre/post start follow ups and updating them in a timely manner on status of candidates under onboarding. Solving our Internal matters.

· On weekly basis making agenda for meeting tracking each candidate status.

· Making list of those candidate who start on each week for Account and HR meeting.

· Developed new corrections and improvements.

· Draft the structure for the process.

· Generate the leads and and B2B Client for the renewal of the insurance

· Connect with the Insurance carrier and share the quotes to the client.

· New Employee Registry Benefit Audit

· Unemployment Claim

· Claim Labor & Child Support Division

· Employment Verification

· Department of Job & Family Services office of Unemployment Insurance

· Operation Request for wage Information

· Employer of Disability Insurance Claim Filed

· Notice of Claim Filed Request for Separation Information etc.

· The forms that you received from the US office need to be completed with the proper details of the candidate and sent back to the respective department where they were received from.

· The following documents were received from the US office:

· New Employee Registry Benefit Audit

· Unemployment Claim

· Claim Labor & Child Support Division

· Employment Verification

· Department of Job & Family Services office of Unemployment Insurance

· Operation Request for wage Information

· Employer of Disability Insurance Claim Filed

· Notice of Claim Filed Request for Separation Information, etc.

· It's important to ensure that each form is completed accurately and contains all the required information.

Once the forms are completed, they should be sent back to the appropriate department promptly to avoid any delays in processing.

Booking Auditing

• Margin Check

• Facility Name & Address

• Bill Rate

• Client Name

Healthcare Candidate record

When Consultant start his/her project update his personal data In the SoftApp along with I 9 form and supportive documents (Photo ID & Social Security Card etc.)

Personal Details: -

• Permanent Address

• Phone Number

• Mailing Address

• Date of Birth

• Project Start Date

• Project End date

• Social Security Number

• Designation

• Postal Code

E-Verification after On Boarding-

• Last Name

• First Name

• Date of Birth

• US Social Security Number

• Citizenship Status

CONSULTANT VERIFICATION DOCUMENTS –

Received all these forms from US office and complete with the proper details of the candidate send back to respective department from where we receive.

Documents:

• New Employee Registry Benefit Audit

• Unemployment Claim

• Claim Labor & Child Support Division

• Employment Verification

• Department of Job & Family Services office of Unemployment Insurance

• Operation Request for wage Information

• Employer of Disability Insurance Claim Filed

• Notice of Claim Filed Request for Separation Information etc.

PAYROLL PROCESS-

• We pay every candidate salary or wage at the end of / every week by checks/ bank transfers/cash. If have an hourly employee, He /she should be diligent in clocking and out/using our timesheet software/Paperwork so we can accurately calculate pay and run payroll accordingly.

• On a weekly basis we update our weekly timesheet and shared it with the accounts team to process the payment.

• New Consultant

• Providing Paychex ID

·

Employee Relations

1. Monitor candidates' weekly timesheets and follow up with them.

2. Communicate policies related to Human Resources, compensation, and benefits.

3. Provide training on how to submit timesheets through the portal (Kronos and other platforms).

4. Obtain references from newly onboarded candidates.

5. Address employee complaints and offer counseling services as needed.

6. Act as a liaison between employees and management.

7. Ensure compliance with regulatory standards.

8. Represent the company on social media platforms (Facebook, LinkedIn, Twitter).

9. Oversee the activities of healthcare professionals on social media.

10. Send greetings or well-wishes to candidates on special occasions.

11. Gather and analyze employee data for potential promotions.

Use existing data and insights to guide future decisions.

• Presented our organization for JCC (The Joint Commision) for recertification
• Exceptionally adept at providing training and mentoring to new recruits and interns
• Manage the BGV & Compliance Team
• Maintain the allocation of the work equally in team
• Prepare the BGV, Drug Test, Occupational health cost sheet and maintaining the records of recovery amount
• Managing the BGV, Drug Test, Occupational health vendors for compliance request
• Managing the invoices of the vendors
• Manage On-boarding processes and adherence to employment compliance requirements to include the new hire
• Maintain confidentiality of background check information
• Provide administrative support HR operations and Delivery team
• Determine the types of checks and lab tests to be performed for each job title, based upon the policy and the job responsibilities
• Review documentation and forms received from final candidates to ensure completeness
• Ensure consistency in background check processes and decisions
• Perform background checks, request that a third-party vendor conduct the checks, or request that the Records Custodian initiate Live Scan background checks on final candidates
• Notify the hiring manager if the candidate passes the background checks, Health tests and Drug test
• Notify hiring department that all background checks, health records and the negative drug test result have been successfully completed and the selected candidate can begin working
• Prepare a final report through which Hiring manager can decide to hire the candidate or not, based on the matrix provided by the clients
• Develop and implement an effective legal compliance program.

1. Welcoming the new hires, informing and sending them about the onboarding documents.

2. Coordinating with the candidates for formalities such as background check, Drug test, License

3. verification, Health Screening, Fingerprinting etc.

4. Maintain close contact with candidates/Vendors/Recruiters/Account Managers/Offshore Team.

5. Coordinating with internal resources and outside vendors regarding pre-employment requirements, including background checks, fingerprinting, drug tests, License verification, Health Screening, etc as per the Compliance Matrix of the Client/Facility.

6. Sending documents to the candidate through Sign-now, and constant follow-ups to get it well ahead of deadline.

7. Generating and Sharing Concentra/LabCorp Authorization and Drug Test Authorization to the

8. candidates as per the availability of candidate and Compliance matrix.

9. Maintained and updated all credentials files as needed.

10. Reviewed credentials files for potential red flags.

11. Employment verification (E-Verify), Work Authorization validation (I-9 Form).

12. Uploading onboarding documents on the various VMS/MSP’s portal and updating the same on job diva.

13. Informing candidate about the first day instructions and required list of documents as per the facility.

14. Maintaining and updating excel sheet tracker and ATS compliance module for ongoing compliance of the candidates.

15. Upload all the Compliance documents of the candidate on the ATS.

16. Working with the Team and segregating the resume to each team member.

17. Provide training for new hire in Compliance under the supervision of manager.

18. Training and mentoring team members from scratch level to the optimum performance level.

Monthly auditing the Compliance documents for JCC.

• Create policies and employee handbooks explaining the company's operation
• Maintain and review health records and schedule US employees for health screenings.
• Assisting US employees for completing position specific modules, competency tests and skill checklist.
• Initiating background checks for US candidates (7 year civil and criminal history, drug test, education and employment verification, state specific searches and fingerprinting).
• Verification of HR Specific documents like Offer Letters, Joining Documents, I9, Insurance Forms, etc
• Work on US employee’s payroll (InvoPeo, PayChex Flex & ADP) Maintain and review health records and schedule US employees for health screenings
• Assisting US employees for completing position specific modules, competency tests and skill checklist
• Assist the US employee in completion of HR paperwork
• Verification and review background check documents
• Initiating background checks for US candidates (7 year civil and criminal history, drug test, education and employment verification, state specific searches and fingerprinting)
• Develop and implement an effective legal compliance program
• Conducting vendor search, cost reduction, and reviewing agreement for on boarding purpose
• Working on issues related to workers compensation, insurance and notices
• Create sound internal controls and monitor adherence to them
• Draft and revise company policies
• Proactively audit processes, practices, and documents to identify weak areas
• Evaluate business activities (e.g
• Investments) to assess compliance risk.

• Conducted comprehensive due diligence investigations for corporate transactions, mitigating risks for clients.
• Developed strong working relationships with clients, resulting in repeat business and referrals.
• Analyzed complex legal issues using critical thinking skills, leading to innovative solutions for client challenges.
• Developed compliance best practices for company.
• Collaborated with human resources and outside counsel to protect company from legal claims.
• Contributed to the development of company policies and procedures, ensuring compliance with applicable laws and regulations.
• Created and finalized contracts and other legal documents for clients.
• Researched and wrote contracts, agreements and proposals.
• Reviewed contracts thoroughly to identify potential areas of risk or non-compliance before execution by clients.
• Reduced case resolution time with efficient document drafting, review, and negotiation.

• Examining insurance proposals
• Collect background information and assessments of risk
• Analyzing statistical data using specialist computer programs
• Writing quotes and negotiating the terms with brokers and clients
• Determining premiums.

• Observed the proceedings of the courtroom and conducted legal research related to constitutional matters, under the guidance of AOR Syed Mehdi Imam.

• Conducted Legal Research related to consumer rights and their protection, under the guidance of Hon’ble Justice A.H
• Khan.

• Witnessed courtroom proceedings and assisted Advocate D.K
• Singh to conduct legal research.

• Worked on reports, drafts, and petitions related to service and criminal matters, under the supervision of Mrs
• Suniti Sachan (Ex Additional. Advocate General, UP).