Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mohd Abu Talib Shaikh

Mumbai

Summary

Dynamic delivery professional with proven expertise at Zomato, excelling in customer service and route optimization. Recognized for swiftly resolving customer complaints and enhancing satisfaction. Skilled in inventory management and effective communication, I consistently maintain operational efficiency and safety in fast-paced environments.

Reliable Delivery Rider with experience in efficient route planning, timely delivery and customer service. Possess strong familiarity with GPS and map reading skills along with the ability to handle packages responsibly. Known for maintaining positive relationships with customers, demonstrating professionalism and problem-solving abilities. Previous work has shown significant improvement in delivery efficiency and customer satisfaction scores.

Reliable Delivery Rider recognized for high productivity levels and ability to complete tasks efficiently. Skilled in navigation, time management, and customer service, ensuring timely and accurate deliveries. Excel in communication, problem-solving, and adaptability, contributing to positive customer experiences and operational success.

Overview

5
5
years of professional experience
2026
2026
years of post-secondary education

Work History

Delivery Rider

Zomato
Mumbai
08.2020 - Current
  • Delivered food orders promptly to ensure customer satisfaction.
  • Navigated routes efficiently using GPS technology and local knowledge.
  • Communicated effectively with customers regarding delivery status and updates.

Delivery Rider

Zomato
Mumbai
06.2020 - Current
  • Delivered food orders promptly to ensure customer satisfaction.
  • Navigated routes efficiently using GPS technology and local knowledge.
  • Communicated effectively with customers regarding delivery status and updates.
  • Adhered to safety guidelines while operating a motorcycle in traffic conditions.
  • Resolved customer complaints professionally and provided solutions swiftly.

Warehouse Assistant

Zipto
Mumbai
08.2022 - 05.2025
  • Organized inventory to ensure accurate stock levels and efficient retrieval.
  • Operated forklifts and pallet jacks for safe material handling and transportation.
  • Assisted in loading and unloading shipments to maintain workflow efficiency.
  • Collaborated with team members to streamline daily warehouse operations.
  • Maintained cleanliness and organization of work areas for operational safety.

Education

Anjuman Islam
Mumbai

Skills

  • Customer service
  • Inventory management
  • Effective communication
  • Time management
  • Route optimization
  • Team collaboration
  • Problem resolution

Timeline

Warehouse Assistant

Zipto
08.2022 - 05.2025

Delivery Rider

Zomato
08.2020 - Current

Delivery Rider

Zomato
06.2020 - Current

Anjuman Islam
Mohd Abu Talib Shaikh