Mohd. Arif Ali
New Delhi
Summary
A versatile performer with 16 years of experience in operations, supply chain, and warehousing, a confident team leader with sound product knowledge, and an excellent ability to deliver results.
Overview
16
16
years of professional experience
Work History
SLP Manager
Amazon Transportation
02.2022 - Current
- Leading network level shrink reduction project on bag level shortages.
- Leading regional SLP WBR analysis and RCA.
- Leading regional SLP and partners communications and trainings.
- Leading network level EDSP audits.
- Regional POC for EDSP SOP improvisation and implementation.
- Monitoring EDSP sites for North SLP including LBD of new joiners and training on company security protocols and regulations.
- Conducted investigations into suspected internal and external theft cases, including interviewing personnel and witnesses.
- Assisted with the development of employee training programs related to loss prevention topics such as fraud detection methods.
- Developed and facilitated training programs and materials on loss prevention practices, policies and operations.
- Furnished insights and collaborated with leadership to develop loss prevention policies and initiatives.
- Implemented loss prevention strategies and led the projects to minimize potential losses.
Station Manager
Amazon Transportation
08.2015 - 02.2022
- Defining the transportation process from FC to delivery stations
- Defining the delivery process from delivery station to customer address
- Ensure enough bandwidth in citywide delivery team to ensure peak time delivery management
- Conduct the performance appraisals of the station supervisors and mentor them for handling efficient operations
- Continuously improve the delivery process and attain a sustained level of delivery performance improvement
- Analysis of the data reports to identify performance bottlenecks and improve the performance.
Store Manager
Aditya Birla Retail Ltd.
09.2011 - 07.2015
- Managing a Gradually profitable store of 9000 Sqft
- Managed daily banking activities such as deposits and withdrawals.
- Established customer service standards and monitored staff compliance.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Maintained accurate records of employee performance reviews.
- Planned special promotions or discounts based on market trends.
- Organized promotional events to increase product awareness.
- Prepared monthly reports on sales figures, expenses, profits.
- Ensured compliance with safety regulations and company policies.
Area Manager
Future Value Retail Limited
04.2008 - 08.2011
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Provided guidance on the implementation of new policies and procedures in stores.
- Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Identified business opportunities by analyzing consumer trends within local markets.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Resolved conflicts between employees or customers in a professional manner.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Inspected store facilities regularly to ensure compliance with safety regulations and standards.
- Conducted periodic reviews of inventory levels and product mix in stores.
Education
Bachelor of Business Administration -
01.2009
Senior Secondary -
01.2006
Higher Secondary -
01.2004
Skills
- Incident Management
- Asset Management
- Stakeholder Management
- Capacity Planning
- Staff Scheduling
- Vendor Relationship Management
- Resource Planning
- Supply Management
- Workflow Planning
- Report Writing
Accomplishments
- Best investigator for INSLP in Q1 2024.
- Winner Amazon LML award for Customer Obsession.
- Winner Above & Beyond award for leading vaccination program for AMZL.
- Winner Orange Cap award for ownership in AMZL LML.
- Winner ABRL CEO Trophy for an outstanding performance in Store EBITDA.
- Best Store Manager Award for 5 times in ABRL.
Personal Information
- Father's Name: Mohd Asif Ali
- Date of Birth: 09/28/1988
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
English, Hindi and Urdu
Affiliations
- Pro corporate cricketer.
- Barbecue expert.
- Stage plays artist.
Timeline
SLP Manager
Amazon Transportation
02.2022 - Current
Station Manager
Amazon Transportation
08.2015 - 02.2022
Store Manager
Aditya Birla Retail Ltd.
09.2011 - 07.2015
Area Manager
Future Value Retail Limited
04.2008 - 08.2011
Bachelor of Business Administration -
Senior Secondary -
Higher Secondary -
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