Mohd Danish Khan
Retail Sales And Store Operation
Mumbai,MH
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
4
4
Languages
3
3
years of post-secondary education
14
14
years of professional experience
Work History
Store Manager
Inlead Electronic Pvt Ltd
Mumbai, Maharashtra
06.2018 - Current
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed inventory control, cash control and store opening and closing procedures.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Analyzed and interpreted store trends to facilitate planning.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Store Manager
Me n Moms Ind Pvt Ltd
Mumbai, Maharashtra
11.2015 - 05.2018
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Developed new store location from ground up by hiring and training efficient team.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Store Manager
IVR (Mobiliti World)
Mumbai, Maharashtra
04.2014 - 11.2015
- Supervised creation of exciting merchandise displays to catch attention of store customers..
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Senior Store Manager
Planet M
Mumbai, Maharashtra
06.2010 - 04.2014
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Devised processes to boost long-term business success and increase profit levels.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Assistant Duty Manager
The Mobile Store
Mumbai, Maharashtra
12.2008 - 06.2010
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Cafe Host
Sify Iway
Mumbai, Maharashtra
07.2006 - 07.2007
- Managed cash drawer throughout shift and during opening and closing procedures.
- Configured hardware, devices and software to set up work stations for customers.
- Reporting to Café Owner.
- Selling maximum Membership Card.
Education
MBA - Business Administration And Management
Manonmaniam Sundaranar University (MSU)
Trinuveli 01.2014 - 03.2015
Graduation - Commerce
ELLEM University
Mumbai 04.2010 - 04.2012
Skills
Relationship building and management
undefinedTimeline
Store Manager
Inlead Electronic Pvt Ltd
06.2018 - Current
Store Manager
Me n Moms Ind Pvt Ltd
11.2015 - 05.2018
Store Manager
IVR (Mobiliti World)
04.2014 - 11.2015
MBA - Business Administration And Management
Manonmaniam Sundaranar University (MSU)
01.2014 - 03.2015
Senior Store Manager
Planet M
06.2010 - 04.2014
Graduation - Commerce
ELLEM University
04.2010 - 04.2012
Assistant Duty Manager
The Mobile Store
12.2008 - 06.2010
Cafe Host
Sify Iway
07.2006 - 07.2007
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