Mohd Mujahid Hussain
Customer Service Associate
Bangalore
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Customer Service Associate
Varari Global
Kuwait
04.2019 - 03.2023
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Responded to customer calls and emails to answer questions about products and services.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Solved problems with products and services by providing customers with technical support.
- Kept detailed records of customer interactions to track and resolve issues quickly.
Customer Service Associate
Asian Business Center
Gulbarga
12.2016 - 12.2018
- Informed customers about special promotions and provided detailed information for various products.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer calls and emails to answer questions about products and services.
- Promptly responded to inquiries and requests from prospective customers.
Education
Bachelor of Commerce -
Indian Institute of Technology And Management
India 08.2013 - 07.2016
PUC -
National PU College of Science
Gulbarga India 03.2012 - 03.2013
High School Diploma -
Divine
Gulbarga India 06.2010 - 04.2011
Skills
Professional telephone demeanor
Timeline
Customer Service Associate
Varari Global
04.2019 - 03.2023
Customer Service Associate
Asian Business Center
12.2016 - 12.2018
Bachelor of Commerce -
Indian Institute of Technology And Management
08.2013 - 07.2016
PUC -
National PU College of Science
03.2012 - 03.2013
High School Diploma -
Divine
06.2010 - 04.2011
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