MOHD.SAMIR KHURSHEED
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervised position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Sales Associate
Google pixel
09.2024 - Current
- Restocked shelves as needed to ensure sufficient inventory levels.
- Collected payments and provided accurate change.
- Adhered to company initiatives and achieved established goals.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Tracked sales performance metrics to identify trends in market place.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
Retail Sales Associate
SAMSUNG
NEW DELHI
09.2014 - 08.2024
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Utilized upselling techniques to promote additional products and increase sales.
- Used in-store system to locate inventory and place special orders for customers.
Retail Sales Associate
Great One Event PVT.LMT
NEW DELHI
04.2012 - 09.2014
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained and supervised new employees to use selling strategies and apply best practices.
Education
Basic of Digital Marketing - Digital Marketing
JAMIA Millia Islamia
New Delhi 06-2011
Bachelor of Arts - English Language , Sociology, Hindi Literature
C.S.J.M
KANPUR UTTAR PRADESH03.2011
Skills
- Strategic Selling
- Suggestive selling
- Customer Assistance
- Time management
- Teamwork and collaboration
- Retail store operations
- Sales tracking
- Employee training
- Relationship building
Languages
English
Intermediate
B1
Timeline
Sales Associate
Google pixel
09.2024 - Current
Retail Sales Associate
SAMSUNG
09.2014 - 08.2024
Retail Sales Associate
Great One Event PVT.LMT
04.2012 - 09.2014
Basic of Digital Marketing - Digital Marketing
JAMIA Millia Islamia
Bachelor of Arts - English Language , Sociology, Hindi Literature
C.S.J.M