Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Mohd Tameem Iqbal

Mohd Tameem Iqbal

online sales consultant
Chennai,TAMIL NADU

Summary

Experienced Online sales consultant with over 1 year of experience in E-commerce . Excellent reputation for resolving problems and improving customer satisfaction. eager to contribute to team success through hard work, attention to detail and excellent organizational skills.. Motivated to learn, grow and excel in E-commerce.

Overview

4
4
Languages
3
3
years of post-secondary education
1
1
year of professional experience

Work History

Online Sales Consultant

Caratlane Pvt Ltd
Chennai, TAMIL NADU
09.2020 - Current
  • Replied to information requests through overview, bridge,clickpost,kissflow CRM to foster seamless customer service experience.
  • Handling escalations for all the delay in delivery.
  • Making sure i follow up with the concern team for a smooth operation.
  • Multitasking and connecting with customers in calls and chats .
  • Convincing a customer to keep the product rather cancel.

Customer Service Executive

Spicejet Pvt Ltd
Chennai, TAMIL NADU
12.2019 - 03.2020
  • Managing check-in counters that serve departing passengers. Key duties include checking passengers into flights, rebooking customers onto other flights whose flights have either been delayed or cancelled and providing updates to waiting passengers
  • I was sent to Mumbai for 5 months for deputation as the airline had requirement for a senior executive .
  • Assisting passengers by answering questions, providing directions, or attending to their other needs. .
  • Assisting passengers with misconnection and handle any enquiries around lost baggage.

Education

BBA - Business Administration

Asan Memorial Matriculation High School
Chennai
06.2013 - 05.2016

Skills

    Flexible team player

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Interests

Socializing

Playing and watch sports

Video games

Movies and shows

Travelling

Timeline

Online Sales Consultant

Caratlane Pvt Ltd
09.2020 - Current

Customer Service Executive

Spicejet Pvt Ltd
12.2019 - 03.2020

BBA - Business Administration

Asan Memorial Matriculation High School
06.2013 - 05.2016

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Mohd Tameem Iqbalonline sales consultant