Overview
Work History
Timeline
Generic
Mohd Tarique Khan

Mohd Tarique Khan

Sales & Cleaner Supervisor
Lucknow

Overview

9
9
years of professional experience

Work History

Sales & Marketing

DIAMOND TOUR & TRAVELS
Lucknow
05.2014 - 04.2019
  • Generated travel-related reports for clients to facilitate decision-making.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Helped customers with passport and visa applications.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Developed process improvements and long-term business strategies through analysis of customer feedback.
  • Administered customer surveys to measure satisfaction with services and better understand desires and expectations.
  • Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.

Sales Executive

EUREKA FORBES LIMITED
Lucknow
12.2011 - 03.2014
  • Grow existing business
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Recommended complementary purchases to customers, increasing revenue.


Customer Care Executives

AEGIS LIMITED
Lucnow
10.2010 - 11.2011
  • Coordinated timely responses to online customer communication and researched complex issues.
  • Evaluated interactions between associates and customers to assess personnel performance.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Employed comprehensive benchmarks to establish and monitor customer service standards.
  • Communicated with customers to identify needs and expectations.
  • Explained online self-help options to customers to promote additional and after-hours support choices.
  • Offered free products or services to pacify irate or unsatisfied customers.
  • Resolved concerns with products or services to help with retention and drive sales.

Timeline

Sales & Marketing

DIAMOND TOUR & TRAVELS
05.2014 - 04.2019

Sales Executive

EUREKA FORBES LIMITED
12.2011 - 03.2014

Customer Care Executives

AEGIS LIMITED
10.2010 - 11.2011
Mohd Tarique KhanSales & Cleaner Supervisor