Mohini Nath
Zirakpur
Summary
To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my business experience to the fullest. Highly skilled Senior Travel Specialist with a background in coordinating, planning and managing both domestic and international travel arrangements. Strengths include exceptional customer service skills, adept problem-solving capabilities, and solid knowledge of global travel regulations, customs and currencies. Previous work includes creating personalized itineraries for clients that have resulted in repeat business and increased client satisfaction rates.
Overview
8
8
years of professional experience
Work History
French Teacher
Mount Carmel,Zirakpur
Zirakpur
04.2025 - Current
- Teaching French to students from Class 3rd to 10th
Sales Executive
Lookmyticket
Zirakpur
08.2024 - 10.2024
- To book holiday packages(Bali,Thailand, Malaysia,Singapore)
- To book air tickets for USA Clients
Senior Travel Specialist
Antilog vacations
Peer Mushala
02.2024 - 07.2024
- Planned complex trips involving multiple destinations in different countries around the world.
- Created detailed itineraries that included flights, accommodations, ground transportation, and other related services.
- Analyzed customer feedback surveys to identify areas of improvement within the company's travel services.
- Maintained accurate records of all travel transactions including invoices, receipts and vouchers.
- Negotiated contracts with airlines, hotels, car rental companies, and other vendors to secure competitive rates.
- Provided customer service support to travelers by answering inquiries about destinations, providing information on local attractions or restaurants.
- Resolved any issues related to travel bookings such as cancellations or changes in plans due to unforeseen circumstances.
- Assisted with budgeting process by researching competitive prices for airfare, hotels and car rentals.
- Handled travel arrangements for groups, couples, executives, and special needs clients.
Assistant Sales and Operations
MAKEYOURTICKET.COM
ZIRAKPUR, PB
04.2023 - 01.2024
- Verified accuracy of all documents related to customer's trip before issuing tickets.
- Resolved any issues related to travel plans and services.
- Collaborated with airlines to ensure best rates for air ticket
- Developed and maintained strong relationships with customers to ensure repeat business.
- Assisted customers in making changes to existing itineraries or canceling trips.
- Analyzed airline rules, regulations and tariffs and discussed international fare construction and visa and passport requirements with clients.
Customer Care Executive
Ritz Travels
Mohali
07.2022 - 03.2023
- Resolved any issues related to travel plans and services.
- Responded promptly to customer inquiries via phone, email or in-person contact.
- Provided excellent customer service in a fast-paced environment.
- Provided customers with detailed information about air ticket.
- Managed customer complaints effectively according to established procedures.
- Tracked customer satisfaction ratings through surveys and feedback forms.
Sales Executive
LBF TRAVELS INDIA PVT LTD
Delhi
04.2021 - 06.2022
- Sold, printed, and issued Domestic and International tickets to USA customers following all applicable guidelines.
Senior Travel Specialist
GLOBAL WALK HOLIDAY & PACKAGES
Ashok Vihar, Delhi
12.2019 - 03.2021
- Organize Group/ FIT'S travel arrangements, within India and International ,for seamless travel experiences.
- Planned complex trips involving multiple destinations in different countries around the world.(Dubai, Thailand, Vietnam, Singapore, Malaysia, Maldives, Mauritius, Sri Lanka,Andaman & Nicobar, Kerala, Goa, North East, Kashmir, Himachal.)
- Provided customer service support to travelers by answering inquiries about destinations, providing information on local attractions or restaurants.
- Created detailed itineraries that included flights, accommodations, ground transportation, and other related services.
Travel Executive
Debonair tours and travels Pvt Ltd
Model Town,Delhi
05.2018 - 12.2019
- Passport and Visa Assistance(USA, CANADA, UK) to Walk In Clients
- Planned complex trips involving multiple destinations in different countries around the world-Dubai, Thailand, Vietnam, Singapore, Malaysia, Maldives, Mauritius, Sri Lanka,Andaman & Nicobar, Kerala, Goa, North East, Kashmir, Himachal.
- Created detailed itineraries that included flights, accommodations, ground transportation, and other related services.
- Resolved any issues related to travel bookings such as cancellations or changes in plans due to unforeseen circumstances.
Tour Executive
YTS TRAVELS PVT LTD
Delhi
05.2017 - 05.2018
- Assisted customers with ticketing inquiries and purchase of tickets.
- Sold, printed, and issued tickets to customers following all applicable guidelines.
- making group ticket's for business persons, B2C, directly from airlines
- Making fit's tickets, cancellations, Split PNR'S, Changes, on Amadeus
Education
Some College (No Degree) - French Language And Literature
Linguazo
Delhi 07-2019
Bachelor of Arts - BA PROGRAMME
DELHI UNIVERSITY
10-2018
Advance Diploma - Business Managment
The Global Institute of Information Technology
Karnal, HR12-2015
Class 12th - Travel & Tourism
J D TYTLER SCHOOL
05-2014
Class 10th - Matriculation CBSE
J D TYTLER SCHOOL
05-2012
Skills
- Time Management
- Technology freak
- Quick learner
- Sincere & Optimistic
- Self Motivated
- Result Oriented
Accomplishments
- Sarla Krishan Award for scoring higher percentage on 12th
- Completion of south africa tourism quiz module 7
- Certified Amadeus Learner
- Certificate of completion of French language Level A and B
Personal Information
Date of Birth: 04/21/94
Languages
English, Hindi, French
Hobbies and Interests
To Travel, To Learn new languages
Timeline
French Teacher
Mount Carmel,Zirakpur
04.2025 - Current
Sales Executive
Lookmyticket
08.2024 - 10.2024
Senior Travel Specialist
Antilog vacations
02.2024 - 07.2024
Assistant Sales and Operations
MAKEYOURTICKET.COM
04.2023 - 01.2024
Customer Care Executive
Ritz Travels
07.2022 - 03.2023
Sales Executive
LBF TRAVELS INDIA PVT LTD
04.2021 - 06.2022
Senior Travel Specialist
GLOBAL WALK HOLIDAY & PACKAGES
12.2019 - 03.2021
Travel Executive
Debonair tours and travels Pvt Ltd
05.2018 - 12.2019
Tour Executive
YTS TRAVELS PVT LTD
05.2017 - 05.2018
Bachelor of Arts - BA PROGRAMME
DELHI UNIVERSITY
Advance Diploma - Business Managment
The Global Institute of Information Technology
Class 12th - Travel & Tourism
J D TYTLER SCHOOL
Class 10th - Matriculation CBSE
J D TYTLER SCHOOL
Some College (No Degree) - French Language And Literature
Linguazo