Driven Office Management and Administration Professional with a proven track record at Liquidly IAS Technology, optimizing productivity and efficiency. Skilled in strategic planning and team leadership, successfully implemented initiatives reducing personnel turnover by over 20%. Expert in office administration and fostering strong vendor relationships, ensuring operational excellence and service quality. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Head of People, Office Manager
Liquidly IAS Technology
Ahmedabad, Gujarat
03.2020 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Maintained computer and physical filing systems.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Updated reports, managed accounts, and generated reports for company database.
Managed office operations while scheduling appointments for department managers.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Created, maintained and updated filing systems for paper and electronic documents.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Controlled finances to lower costs and keep business operating within budget.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Reported to senior management on organizational performance and progress toward goals.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Coached new hires on company processes while managing employees to achieve maximum production.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Evaluated employee records and productivity and submitted evaluation reports.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Senior Administrative Assistant
Silicon Enterprise
Ahmedabad, Gujarat
11.2019 - 02.2020
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Managed disbursement of information per executive request by monitoring client arrivals and access facility access.
Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
Coordinated trainings for new team members, overseeing onboarding details.
Researched and analysed data to efficiently contribute to executive reports for monthly meetings.
Drafted documents in company-directed formats and fonts accurately and consistently.
Enhanced communication within the organization by managing internal and external correspondence promptly and professionally.
Managed electronic records database and handled all file requests.
Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
Acquired proper equipment, refreshments and supplies for meetings.
Streamlined office operations by implementing efficient administrative processes and procedures.
Senior Administrative Executive
Vidres India Ceramics Private Limited
Ahmedabad, Gujarat
03.2016 - 11.2019
Acquired proper equipment, refreshments and supplies for meetings and supported needs of attendees.
Categorized and securely processed sensitive documents with information of deeply personal nature or corporate sensitivity.
Developed comprehensive budget reports for the department, resulting in improved financial management and resource allocation.
Supported executive decision-making by providing timely, accurate data analysis and insightful recommendations.
Provided administrative support to clients internally and supported needs for materials organisation.
Coordinated travel arrangements for executives and visiting clients, ensuring seamless logistics while minimising expenses where possible.
Arranged business travel details for company executives on moment's notice.
Expertly organized logistics for functions both within and outside of organization.
Coordinated training for new team members, overseeing onboarding details and designing framework for future acquisitions.
Acted as backup for other administrative assistants by providing task support and adapting to individual needs.
Provided assistance to the director by managing the end to end travel arrangements, maintaining expenses data, planning and organising meetings and providing assistance.
Part of affective time management tasks, due to my exceptional hard work I was promoted to senior level admin from front desk.
Front Desk Receptionist
Green Cross Pathology Laboratory
Ahmedabad, Gujarat
04.2012 - 04.2016
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organised and clean front office area to create professional and welcoming environment for visitors and employees.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Completed all tasks in compliance with company policies and procedures.
Developed strong working relationships with team members, fostering a positive work environment.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Completed data entry and filing to keep records updated for easy retrieval.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Scheduled, coordinated and confirmed appointments and meetings.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Education
Bachelor Of Commerce - Business Administration And Management
Narayan Guru College of Commerce
Ahmedabad, Gujarat
06.2015
Gujarat Higher Secondary - Higher Secondary
Shajanand Higher Secondary School
Ahmedabad, Gujarat
06.2011
Secondary School -
Shajanand Secondary School
Ahmedabad, Gujarat
06.2009
Skills
Oversaw office inventory
Certification
Digital Marketing by Google
Timeline
Digital Marketing by Google
08-2022
Head of People, Office Manager
Liquidly IAS Technology
03.2020 - Current
Senior Administrative Assistant
Silicon Enterprise
11.2019 - 02.2020
Senior Administrative Executive
Vidres India Ceramics Private Limited
03.2016 - 11.2019
Front Desk Receptionist
Green Cross Pathology Laboratory
04.2012 - 04.2016
Bachelor Of Commerce - Business Administration And Management