Mohit Aggarwal
Ambala Cantt
Summary
Driven professional with a background in retail and back office administration. Skilled in database management and account maintenance, ensuring efficiency and effective communication. Eager to leverage expertise to enhance customer satisfaction and streamline operations.
Overview
7
7
years of professional experience
Work History
Back Office Administrator
Kumar CSC Center
Ambala Cantt
04.2024 - 12.2025
- Implemented office procedures to improve efficiency in daily tasks and responsibilities.
- Assisted in processing documents and maintaining accurate records for operations.
- Reviewed, updated, and maintained customer accounts in the database.
- Organized files and maintained documentation for easy retrieval and reference.
- Maintained confidentiality of sensitive customer information at all times.
- Responded promptly to customer inquiries via email or phone calls.
Retail Sales Associate
Shiv Mobile Zone
Ambala Cantt
01.2019 - 12.2023
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers in selecting mobile devices and accessories.
- Processed customer transactions using point-of-sale systems efficiently.
- Resolved customer inquiries and complaints with professionalism and care.
- Maintained store presentation by ensuring products were properly displayed.
- Demonstrated knowledge of store products and services.
Education
Some College (No Degree) -
S.D.College
Ambala CanttSenior Secondary -
National Institute of Open Schooling
Ambala CanttMatriculation -
National Institute of Open Schooling
Ambala CanttSkills
- Database management
- Office procedures
- Account management
- Time management
- Attention to detail
- Mobile technologies and services
Timeline
Back Office Administrator
Kumar CSC Center
04.2024 - 12.2025
Retail Sales Associate
Shiv Mobile Zone
01.2019 - 12.2023
Some College (No Degree) -
S.D.College
Senior Secondary -
National Institute of Open Schooling
Matriculation -
National Institute of Open Schooling