Business management post graduate seeking a challenging and dynamic work environment to enhance skills, drive company progress, and contribute to the business industry.
Overview
6
6
years of professional experience
Work History
Account Manager
PAL AUTO SALES
HALDWANI
07.2021 - 12.2023
Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
Reviewed invoices for accuracy and completeness prior to payment processing.
Analyzed financial data to identify discrepancies or trends.
Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
Workshop Manager
TVS GROVER AUTO SALES
BAREILLY
06.2020 - 06.2021
Monitored inventory levels of parts and supplies needed for operations.
Hired, trained, supervised, coached and evaluated employees as necessary.
Resolved customer complaints regarding product quality or service rendered by the workshop staff.
Assessed employee skillsets and identified training needs accordingly.
Customer Support Specialist
Cogent E-Services Pvt Ltd
BAREILLY
01.2019 - 05.2020
Responded to customer emails and phone calls promptly, courteously, and professionally.
Maintained up-to-date knowledge of company products, services, policies, and procedures.
Recorded all customer interactions into the database system accurately and completely.
Insurance Consultant
Reliance Nippon Life Insurance
MOHALI,CHANDIGARH
04.2018 - 12.2018
Developed client-specific insurance plans tailored to individual needs and preferences.
Conducted comprehensive reviews of existing policies, making recommendations for improvement or changes.
Provided ongoing customer service support, responding to inquiries in a timely manner.