Summary
Overview
Work History
Education
Skills
Timeline
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Mohit Bisht

Mohit Bisht

Kullu

Summary

Dynamic food and beverage professional with a proven track record at The Westin Goa, excelling in staff training and customer satisfaction. Adept in budgeting and inventory management, I leverage superb communication skills to enhance service quality and drive sales growth. Committed to maintaining high standards of food safety and operational efficiency.

Overview

9
9
years of professional experience

Work History

Assistant Restaurant Manager

The Westin Goa
Anjuna
10.2024 - Current
  • Supervise and train staff to ensure high-quality service and efficient operations.
  • Handle customer complaints and feedback to maintain a positive dining experience.
  • Inventory Management: Monitor inventory levels, track orders, and optimize stock.
  • Create and manage staff schedules to ensure adequate coverage.
  • Assist with budgeting, forecasting, and controlling costs.
  • Implement marketing strategies to drive sales and increase customer engagement.
  • Ensure compliance with health and safety regulations.
  • Assisted in managing daily restaurant operations and staff scheduling.
  • Resolved customer complaints promptly, enhancing guest satisfaction.
  • Organized training sessions for new hires on restaurant policies and procedures.
  • Coordinated with kitchen staff to streamline food preparation processes.
  • Trained and supervised staff to ensure high service standards.
  • Resolved customer complaints in a timely manner.
  • Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
  • Monitored customer service standards and took corrective action when needed.
  • Created weekly work schedules for all restaurant personnel.
  • Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
  • Interacted with customers to gauge responsiveness to hospitality and menus.

Food and Beverage Supervisor

Trident Hotel Bhubaneswar
Bhubaneswar
03.2024 - 10.2024
  • Supervised daily operations of food and beverage service teams.
  • Trained new employees on service standards and company policies.
  • Collaborated with kitchen staff to improve workflow and communication.
  • Supervised cleaning activities at the end of each shift to maintain a sanitary environment.
  • Ensured compliance with health and safety regulations in dining areas.
  • Assisted in creating menus that highlight seasonal ingredients and local cuisine.
  • Resolved customer complaints promptly to ensure guest satisfaction.

Carrier Break

Carrier Break
08.2023 - 03.2024

Carrier break

Food And Beverage Executive

Holiday Inn Chennai
Chennai
08.2022 - 08.2023
  • Oversee the daily operations of the food and beverage outlets, including restaurants, bars, and room service.
  • Manage and develop a team of F&B staff, including supervisors, servers, bartenders, and kitchen staff.
  • Ensure that customers receive exceptional service and resolve any complaints or issues in a professional and courteous manner.
  • Assist with menu planning, inventory management, and cost control.
  • Develop and implement strategies to increase revenue and profitability in the F&B outlets.
  • Ensure that food and beverages are prepared and served to the highest quality standards.
  • Ensure that all F&B outlets are maintained to high standards of cleanliness and hygiene.

Senior Bartender

Holiday Inn Chennai
Chennai
07.2021 - 03.2022
  • Crafted signature cocktails and beverages to enhance guest satisfaction.
  • Managed bar inventory and ordered supplies to ensure stock availability.
  • Trained and mentored junior bartenders on service techniques and standards.
  • Implemented new drink recipes to refresh the beverage menu regularly.
  • Handled cash transactions accurately at the bar register for guests.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Organized monthly staff meetings to discuss performance goals and review beverage menu changes.
  • Ordered all beer, wine, spirits and other beverages as needed based on forecasted sales volumes.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Upsold customers from shelf to premium brands to help boost sales.

Bartender

Crowned Plaza Pune City Centre
Pune
09.2019 - 03.2021
  • Mixed cocktails and beverages according to standard recipes and customer preferences.
  • Managed bar inventory and ordered supplies as needed to maintain stock levels.
  • Provided excellent customer service by engaging with guests and ensuring satisfaction.
  • Maintained cleanliness of the bar area, including equipment and glassware sanitation.
  • Handled cash register operations, processing payments accurately and efficiently.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.

Internship

The Gateway Hotel Vadodara
Vadodara
09.2017 - 06.2018

Education

BSC - Hotel Management

Institute Of Hotel & Management
Shimla, Himachal Pradesh
10-2018

Intermediate -

HP Board Dharmshala
Kullu, Himachal Pradesh
04-2014

Matriculation -

HP Board Dharmshala
Kullu, Himachal Pradesh
03-2012

Skills

  • Excellent communication
  • Superb listening skills
  • Calm & Composed in highly pressurized situation
  • Departmental Trainer
  • Friendly and courteous manner
  • Collecting Photographs
  • Listening to music
  • Visiting new places
  • Infracts
  • High punctuality
  • Attendance record
  • Sales and marketing
  • Schedule coordination
  • Budgeting and financial management
  • Restaurant promotion management
  • Problem solving
  • Food safety compliance

Timeline

Assistant Restaurant Manager

The Westin Goa
10.2024 - Current

Food and Beverage Supervisor

Trident Hotel Bhubaneswar
03.2024 - 10.2024

Carrier Break

Carrier Break
08.2023 - 03.2024

Food And Beverage Executive

Holiday Inn Chennai
08.2022 - 08.2023

Senior Bartender

Holiday Inn Chennai
07.2021 - 03.2022

Bartender

Crowned Plaza Pune City Centre
09.2019 - 03.2021

Internship

The Gateway Hotel Vadodara
09.2017 - 06.2018

BSC - Hotel Management

Institute Of Hotel & Management

Intermediate -

HP Board Dharmshala

Matriculation -

HP Board Dharmshala
Mohit Bisht