Mohit Chaudhary
Noida
Summary
Detail-oriented Senior Associate bringing many years' experience in industry. Knowledgeable about project management and team leadership.Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Senior Associate Operations and Sourcing
Better place Safety Solutions
Gurugram
2023.10 - Current
- Facilitated meetings to gather requirements of internal and external stakeholder.
- Managed day-to-day operations of projects while ensuring successful completion within established deadlines.
- Led a team of 40 associates and collaborated with cross-functional teams to develop innovative solutions that met customer needs.
- Drove nationwide gig workforce growth, deploying 800+ personnel monthly for multiple clients.
- Managed revenue for multiple projects, increasing GM by automating processes, creating SOPs, and developing performance dashboards for vendors and internal teams.
- Collaborated with senior leaders at Flipkart, Zomato, and other clients to align on business needs and ensure timely project delivery.
- Streamlined office operations, managing communications, payments, records, and coordinating with client POCs to meet project requirements.
- Sourced 100+ candidates per project for clients like Samhita, Yulu, and Wipro, ensuring the right skill sets and tracked performance using real-time data from 3 CRMs.
- Worked with product and tech teams to design gig worker-centric backends, improving user experience and operational efficiency.
- Assisted in developing project plans and tracking progress against milestones.
- Supported budget management through expense tracking and reporting processes.
- Conducted risk assessments to identify potential issues and propose solutions.
- Prepared presentations highlighting key findings from project analysis activities.
- Tracked financial performance of assigned projects throughout their lifecycle.
Aptara Corp
Noida
2022.10 - 2023.09
- Initial communication with client POCs to understand the project requirement promptly and assigning the tasks to the designated teams based on the nature of work.
- Delivered high level of service to clients like Labrador, DG3, CQ Fluency, Command Financial & RWS to both maintain and extend relationship for future business opportunities.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets and reporting on status for each project to the clients timely.
- Handling escalations and raising them to next level to remain compliant with company's standards and procedures.
- Experience in managing cross-functional teams and collaborating with team members from different departments and disciplines.
Associate Project Manager
Aptara Corp
Noida
2022.10 - 2023.09
- Identified project needs and make analysis of the project and create pipelines for the same.
- Collaborated with teams to coordinate project timelines and deliverables.
- Handling the customer escalation.
- Assisted in developing project plans and tracking progress against milestones.
- Participated in professional development opportunities to stay current with industry trends and technologies.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Conferred with project personnel to identify and resolve problems.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Provided guidance to team members throughout the life cycle of each project.
Associate Operations
Awign Enterprises
Bangalore
2022.01 - 2022.09
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals, to achieve project objectives and meet deadlines.Also, address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly services.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
Education
Bachelors of Science -
D.S. College
Aligarh12.2021
Intermediate -
Aligarh Public School
Aligarh12.2017
High School -
Aligarh Public School
Aligarh12.2015
Skills
- Project Management
- Business Growth Initiatives
- Analytical Skills
- KPI Tracking
- Revenue Generation
- MS Outlook,Excel & Google sheets
- Resource Allocation
- Stakeholder engagement
- Budget management
- Cross-functional collaboration
- Risk assessment
- Team leadership
- Conflict resolution
- Customer relationship management (CRM)
- Strategy development
- Timeline estimates
Websites
Languages
English
Proficient
C2
Timeline
Senior Associate Operations and Sourcing
Better place Safety Solutions
2023.10 - Current
Associate Project Manager
Aptara Corp
2022.10 - 2023.09
Aptara Corp
2022.10 - 2023.09
Associate Operations
Awign Enterprises
2022.01 - 2022.09
Bachelors of Science -
D.S. College
Intermediate -
Aligarh Public School
High School -
Aligarh Public School