Mohit Devrani
Dehradun
Summary
Skilled in customer service and team leadership, with focus on creating positive dining experiences. Strong communication and problem-solving abilities help in managing staff efficiently and resolving guest issues promptly. Quick to adapt and learn on job, bringing enthusiasm and collaborative spirit to every task.
Overview
9
9
years of professional experience
Work History
F&B Supervisor
HOLIDAY HILL
RISHIKESH, INDIA
11.2025 - Current
- Creating work schedules and rotas.
- Ensuring food safety and compliance with regulations.
- Checking that diners are satisfied with their meal and service.
- Handling service issues, and customer complaints.
- Monitoring cash, transactions, and preparing daily bank remittances.
Catering Supervisor
SKY EXPRESS
ATHENS, GREECE
10.2024 - 07.2025
- Supervising shift workers and running operations during the shift.
- Organising workload across the shift to ensure all demands are met.
- Ensure a safe working environment throughout the facility for all employees.
- Monitor employee productivity and provide suggestions for increased service or productivity.
- Responsible for the orientation and training of employees.
- Work with customers to ensure satisfaction in such areas as quality, service, and problem resolution.
Restaurant Supervisor
KHOPCHA BY GOLDEN CALA
HAFAR-AL-BATIN, SAUDI ARABIA
02.2023 - 11.2023
- Managing restaurant staff's work schedules.
- Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
- Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
- Checking in on dining customers to enquire about food quality and service.
- Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
- Monitoring the restaurant’s cash flow and settling outstanding bills.
- Reviewing customer surveys to develop and implement ways to improve customer service.
- Resolving customer complaints in a professional manner.
Waiter
RITZ CARLTON
JEDDAH, SAUDI ARABIA
02.2019 - 09.2020
- Competently utilise the POS to process guest orders, complete payment transactions, and issue receipts.
- Execute top-quality customer service, including greeting guests in a professional manner as they arrive, receiving orders, and accommodating the needs and requests of guests daily.
- Maintain seamless day-to-day restaurant operations by deploying knowledge of appropriate food-handling techniques, such as food temperatures and equipment cleaning procedures.
- Design and deliver adequate training to newly hired staff to acquaint them with the restaurant's operational procedures, routines, policies, and standards.
Food and Beverage Assistant
J.W MARRIOTT
MUSSOORIE, INDIA
03.2018 - 07.2018
- Orchestrated exemplary services by greeting guests courteously, taking orders and making sophisticated recommendations when requested which resulted in customer satisfaction based on feedbacks.
- Assisted in lateral service in banquets and In-room dining during busy operation to ensure quality service and team work.
Food and Beverage Attendant
OBEROI HOTELS & RESORTS
NEW DELHI, INDIA
11.2017 - 02.2018
- Answer guests' queries and refer any complaints or suggestions to the Outlet Manager or his assistants.
- Perform any other duties as assigned by the management.
- Manage an efficiently operated shift that is in accordance with the agreed standards and regulations.
- Manages the setup for the restaurant in line with brand standards.
- Demonstrate trust, support, and respect towards team members in day-to-day work activities.
- Helps manage stocks and inventories.
- Assisting guests regarding menu items in an informative and helpful manner.
Industrial Trainee
TRIDENT BY OBEROI
GURUGRAM, INDIA
02.2017 - 07.2017
- Completed the industrial training in four major departments at Trident, Gurugram.
- Received two (first-class) appreciations for hard work, dedication, and launching different initiatives during the operation.
Education
Master of Business Administration - HOTEL MANAGEMENT
Himalayan Garhwal University
01-2022
Certificate of Higher Education - HOTEL MANAGEMENT
Uttarakhand Technical University
Dehradun, IN-UK01-2018
Skills
- Customer service
- Employee training
- Food safety compliance
- Inventory management
- Cash handling
- Shift supervision
- Problem resolution
- Scheduling
- Guest satisfaction
- Microsoft Word, Excel and Powerpoint
Languages
English
Advanced
C1
Hindi
Proficient
C2
Arabic
Elementary
A2
Greek
Beginner
A1
Timeline
F&B Supervisor
HOLIDAY HILL
11.2025 - Current
Catering Supervisor
SKY EXPRESS
10.2024 - 07.2025
Restaurant Supervisor
KHOPCHA BY GOLDEN CALA
02.2023 - 11.2023
Waiter
RITZ CARLTON
02.2019 - 09.2020
Food and Beverage Assistant
J.W MARRIOTT
03.2018 - 07.2018
Food and Beverage Attendant
OBEROI HOTELS & RESORTS
11.2017 - 02.2018
Industrial Trainee
TRIDENT BY OBEROI
02.2017 - 07.2017
Master of Business Administration - HOTEL MANAGEMENT
Himalayan Garhwal University
Certificate of Higher Education - HOTEL MANAGEMENT
Uttarakhand Technical University